Megan J. McLaughlin
Tamarac,FL
Summary
Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into Masters program, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation. Offering abilities in teamwork, creativity, and communication developed through years of organizing and leading group activities. Reliable and adaptable with strong organizational skills and first aid proficiency. Experienced in engaging diverse groups and maintaining safety protocols while delivering exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Generalist Social Work Intern
Counseling And Psychological Services
08.2025 - Current
- Assisted with daily administrative tasks to support team operations.
- Collaborated with team members to improve workflow efficiency and communication.
- Adapted quickly to new software tools, enhancing productivity within the team.
- Helped plan and participate in outreach events to inform the community about the services provided.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
HOSTESS
Applebee's
11.2022 - 08.2023
- Assisted in seating guests, managing the wait list, escorting guests to proper tables, or offering open seating options in bar areas.
- Demonstrated flexibility by helping out in other departments as needed, by supporting servers and bussers through high-volume shifts, with food running, table clearing, and setting up for large parties.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience, conversing in an outgoing and friendly manner.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Monitored restaurant activity to determine seating and dining flow.
Education
Bachelor of Social Work - Social Work
Florida Gulf Coast University
Fort Myers, FL, US05.2026
Skills
- First aid proficiency/CPR/AED
- Teamwork and collaboration
- Creativity and flexibility
- Reliability
- Organizational skills
- Written and Oral communication
- Customer service
- Adaptability
- Patience and empathy
- Efficient collaboration
- Receptive to training
- Multitasking
- Documentation skills
- TigerConnect
- Work Planning and Prioritization
- Client engagement
Certification
- Togetherall Trained Peer - December 7, 2025
- Community of Care Campus Network Training - October 27, 2025
Languages
English
Timeline
Generalist Social Work Intern
Counseling And Psychological Services
08.2025 - Current
HOSTESS
Applebee's
11.2022 - 08.2023
Bachelor of Social Work - Social Work
Florida Gulf Coast University