Megan Johnson
Justin,TX
Summary
I am currently working as an IOE Pilot Training Scheduler. I have been in this position for 5 years. I am responsible for making sure that both Check Pilot and Student are legal for training events. Pulling packets and placing them on their trips. I also take phone calls and answering emails.
Over the course of my career, I have gained an excellent work ethic, people skills, problem solving skills, great multitasker, and very dedicated to my team and doing my job to the best of my ability.
I am very motivated to sit down to discuss this role and would welcome the opportunity to discuss my suitability in more detail. Please call me at (817) 609-5252.
Thank you for your consideration
Megan Johnson
Overview
15
15
years of professional experience
Work History
IOE Scheduler
American Airlines
07.2019 - Current
- Daily tasks consist of; -Overseeing daily operation of pilot flight line qualifications
- -Monitoring and fully administrating Operational Experience and currency for line pilots
- -Updating Check Airman and pilot-in training data/schedules in FOS as well as the LCO (Check Airman’s training schedule application)
- In the past three years I have gained knowledge of FOS entries, navigating throughout TMS, Working with pilots who are trying to reach their 100 hrs for consolidation, I have also worked with the Chief Pilots, buying them trips to stay proficient, For three months I was given the opportunity to work over in the schoolhouse
- Helping them out with scheduling pilots to come in for their landings in the simulator
- My roll has allowed me to be able to work every fleet and learn the different nuances for each desk
- In the past few years of working in this department I have also learned how to put in quals after pilots are signed off by the Check Airman.
Passenger Service Agent
American Airlines
08.2015 - 07.2019
- I am trained to do multiple tasks in my position
- Such as working at gates, re-booking passengers at the service center, and working at the ticket counter
- With every task that I may be assigned to, I am responsible to make sure that every passenger is taken care of in a quick, efficient and friendly manner
- Some of my duties while working at the gates include; checking passengers bags at the gate, printing out boarding passes if needed, meeting inbound flights, checking in outbound crew and briefing them of any specials on the flight, dispatching the aircraft, and re-booking misconnect passengers
- While working at the service center, I help re-book passengers, answers general questions, provide misconnect passengers with hotel/meal vouchers
- And when assigned to the ticket counter the responsibilities are as followed; checking in passengers for their flights/checking bags, re-booking, putting passengers on standby and selling tickets.
Front house Shipper
PostNet
04.2015 - 08.2015
- I welcome every customer that walks in the door, and make sure that no one feels like they have not be acknowledged, and they are aware that I will be with them shortly
- I take drop off packages and letters and check them into our system
- As a Shipper I try and find the best possible way for the customer to ship out whatever they are looking to ship out
- I make sure that out building is looking clean and presentable for anyone coming into see use
- Some achievements that I have had so far is that within my first two weeks my team and I have made over $3.000 worth of sales, I also was able to learn how to help the web designer with cutting and sorting his projects for clients.
Hostess
Brick House Tavern + Tap
04.2015 - 04.2015
- Greeting every customer as they walk in the door, Give the customers a brief tour of the restaurant then escort the guests to where they would like to be seated
- Also give the customers a quick rundown on the menu to let them know about our current specials and new choices on the menu
- I also answer the phone and take to-go orders along with processing the payment of the order
- In order to maintain a great experience for the customers it is also my duty to assist the bussers and waiters with wiping down tables, cleaning bathrooms, and bringing food out to the tables on time.
Stow Problem Solver
Amazon Fulfillment Center
04.2014 - 02.2015
- After being let go in January, I was asked to come back in April to work as a stow clerk
- My responsibility as a stow clerk is to find a place to put the entire product in a bin as quick as possible
- And when doing so making sure that everything is in good condition to be shipped out to the customers
- As of June 10th I was converted as a full time employee, and on September 19th I was promoted to a problem solving position
- My duties consist of making sure that the stowers are as efficient as possible by printing new labels, converting date lots, adding items back to their stow cart and making sure by the end of the day that our floor that we are assign to is clean for the next shift.
Seasonal Outbound Clerk
Amazon Fulfillment Center
11.2013 - 01.2014
- My time at the Fulfillment Center was rewarding, in the since that it has taught me that 5S and quality are two extremely important keys in being successful in the work environment
- I was trained in numerous positions, due to the fact that I would pick up on everything quickly, and work efficiently
- I also came in first place rate wise 3 weeks in a row while being a re-binner.
Starbucks Barista
Kroger Marketplace
01.2011 - 11.2013
- Since being employed at Kroger, I have moved up from: Courtesy Clerk to Store Greeter to Deli Clerk
- My customer service skills are exceptional
- I was given an award for exceptional customer service by going above and beyond for our store customers
- After two years I moved to a different store and worked as a Drug GM clerk; stocking shelves, working truck orders and maintain product inventory
- I also became a certified barista at Starbucks
- My duties were; preparing customers drinks, working the register and keeping everything well stocked and clean
- Also providing excellent customer service.
Coach
Perpetual Motion Gymnastics
09.2009 - 06.2010
- Maintained a safe structured environment for kids to improve their gymnastics skills
- I worked with the kids to help them maintain a positive attitude, and encourage them to do better
- I also had to maintain a relationship with the parents, to communicate where their kid’s development level is.
Chiropractic Assistant Intern
Build & Balance Chiropractic
09.2009 - 06.2010
- I worked as a receptionist/office assistant
- Duties included scheduling appointments, and taking payments
- Also, filed medical records and served as an assistant to the doctor.
Education
Generals -
Tarrant County Community College
Hurst, Texas06.2010
Generals -
Blaine High School
Blaine, Minnesota06.2010
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- People Skills
- General office Skills
- Multitasking
- FOS Knowledge
- TMS Knowledge
Timeline
IOE Scheduler
American Airlines
07.2019 - Current
Passenger Service Agent
American Airlines
08.2015 - 07.2019
Front house Shipper
PostNet
04.2015 - 08.2015
Hostess
Brick House Tavern + Tap
04.2015 - 04.2015
Stow Problem Solver
Amazon Fulfillment Center
04.2014 - 02.2015
Seasonal Outbound Clerk
Amazon Fulfillment Center
11.2013 - 01.2014
Starbucks Barista
Kroger Marketplace
01.2011 - 11.2013
Coach
Perpetual Motion Gymnastics
09.2009 - 06.2010
Chiropractic Assistant Intern
Build & Balance Chiropractic
09.2009 - 06.2010
Generals -
Tarrant County Community College
Generals -
Blaine High School