Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
As Director of Agent Services, I played a crucial role in facilitating the onboarding and ongoing support of agents at Keller Williams. My position focused on connecting agents with the necessary tools and resources to ensure their success, while also overseeing office technology and communication systems. I was responsible for creating a positive and engaging environment, teaching essential skills, and managing various operational tasks to enhance agent retention and satisfaction.