Megan Jones
Moreau,NY
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
10
10
years of professional experience
Work History
Store Manager
Carter's
07.2017 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Crazy 8
12.2016 - 07.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Category Manager/Merchandising Manager
Victoria's Secret
08.2013 - 12.2016
- Identified and reported key performance indicators to define successful category management.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Bachelor of Science - Human Resource Management
Empire State University
Saratoga Springs05.2025
Associate of Applied Science - Liberal Arts Humanities And Social Sciences
Hudson Valley Community College
Troy, NY12.2008
Skills
- Retail Inventory Management
- Risk Management
- POS Systems
- Hourly Shift Management
- Payroll Management
- Talent Recruitment
- Team Development
- Shift Scheduling
- Revenue Generation
- Relationship Building and Management
Timeline
Store Manager
Carter's
07.2017 - Current
Store Manager
Crazy 8
12.2016 - 07.2017
Category Manager/Merchandising Manager
Victoria's Secret
08.2013 - 12.2016
Bachelor of Science - Human Resource Management
Empire State University
Associate of Applied Science - Liberal Arts Humanities And Social Sciences
Hudson Valley Community College
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