Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Awards
Timeline
Generic

MEGAN JONES, OTR/L

Pittsburgh,PA

Summary

Senior Clinical Integrator (MOT, OTR/L) successful at collaborating with customers, cross-disciplinary teams, and healthcare clinicians to effectively implement and support products. Experienced educator consistently recognized by coworkers, management, and customers for ability to train, communicate, and support. Expert knowledge of neurological disease with ability to support sound clinical discussions and decisions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Field Clinical Specialist

HealthTech Connex: NeuroCatch
11.2022 - Current
  • Conducted field training, facilitated proper usage, and demonstrated clinical knowledge and expertise to customers to optimize use of NeuroCatch.
  • Ensured compliance with applicable regulations related to U.S. reimbursement for medical device usage.
  • Developed and executed clinical training programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.
  • Collaborated with cross-functional teams on business development initiatives related to product launches, sales strategies, marketing campaigns, and training programs.
  • Monitored customer satisfaction levels through surveys and follow-up calls.
  • Managed customer accounts/KOLs, provided clinical and technical support, developed U.S. reimbursement strategy, and supported sales and opportunities.
  • Maintained accurate records of all customer interactions, including notes from meetings and demonstrations.

Licensed Occupational Therapist (OTR/L) – Traumatic Brain Injury Inpatient Rehab

UPMC MERCY – CENTER FOR REHAB SERVICES
Pittsburgh, PA
01.2021 - Current
  • Evaluate, treat, and administer occupational therapy care in a fast-paced, 16-bed TBI inpatient rehab unit
  • Proficient in formulating plans of care and recommendations based on medical criteria, clinical judgement, and assessment of cognitive and physical functioning
  • Educate patients and families regarding goals, discharge plans, and resource management
  • Optimize delivery of care by anticipating rapidly changing patient and unit needs
  • Exceed productivity, patient volume, patient outcomes, and employee attrition metrics consistently by focusing on high-quality patient care and regulatory compliance
  • Talented at orienting and training new occupational therapy staff members and at serving as fieldwork supervisor for level I and level II occupational therapy students
  • Utilize evidence-based practice to develop policy and procedure changes to improve patient outcomes and decrease overall cost of care
  • Drive use of technology to improve patient outcomes and increase utilization of resources.

Clinical Manager Consultant – Occupational Therapist (OTR/L)

BUDI – Biofeedback Upper-Limb Device for Impairment, Remote
01.2022 - 12.2023
  • Provide clinical support and direction as well as product development insights to best serve clients using BUDI device
  • Represent occupational therapy discipline during product management and design meetings
  • Collaboratively work as a team player, quick learner, and dependable and detail-oriented consulting partner
  • Driving innovative ways to expand the device to reach beyond the current targeted client population.

Rehabilitation Aide

UPMC MERCY – CENTER FOR REHAB SERVICES
Pittsburgh, PA
01.2019 - 01.2021
  • Assisted occupational therapists, speech language pathologists, and physical therapists on inpatient rehabilitation units (TBI, Stroke, SCI, and General Rehab) and acute care floors
  • Provided direct patient care and collaborated with interdisciplinary team members
  • Educated patients and their families on patient’s daily schedule and program functions
  • Assisted therapists with transferring patients, family education, and delivering safe handling techniques
  • Experience gait training patients with neurological conditions under physical therapists’ instruction
  • Managed daily operations and equipment within therapy gyms.

Education

MASTER OF OCCUPATIONAL THERAPY -

Chatham University
12.2020

BACHELOR OF SCIENCE IN REHABILITATION AND HUMAN SERVICES -

Pennsylvania State University
12.2018

Skills

  • Training & Mentoring
  • Customer Service
  • Relationship Building
  • Technology & Medical Equipment
  • Client & Staff Education
  • Clinical Recommendations and Support
  • Communication
  • Technical Support
  • Cognitive Functioning
  • Customer Relationship Management (CRM)

Certification

  • Licensed Occupational Therapist (OTR/L), PA, OC017528
  • CPR/BLS

Volunteer Experience

Brain Injury Support Group Occupational Therapy Coordinator – 2021-2022

Medical Service Trip: Ecuador, Ibarra - 2019

Delivered pro bono occupational therapy services to individuals residing in a nursing home, clients of an outpatient clinic, people of indigenous communities, and clients of a day program in Ibarra, Ecuador

Awards

UPMC Mercy Rehabilitation Institute - #10 Ranking on U.S. News & World Report for Best Rehabilitation Hospitals

Timeline

Field Clinical Specialist

HealthTech Connex: NeuroCatch
11.2022 - Current

Clinical Manager Consultant – Occupational Therapist (OTR/L)

BUDI – Biofeedback Upper-Limb Device for Impairment, Remote
01.2022 - 12.2023

Licensed Occupational Therapist (OTR/L) – Traumatic Brain Injury Inpatient Rehab

UPMC MERCY – CENTER FOR REHAB SERVICES
01.2021 - Current

Rehabilitation Aide

UPMC MERCY – CENTER FOR REHAB SERVICES
01.2019 - 01.2021

MASTER OF OCCUPATIONAL THERAPY -

Chatham University

BACHELOR OF SCIENCE IN REHABILITATION AND HUMAN SERVICES -

Pennsylvania State University

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MEGAN JONES, OTR/L