Megan Kampf
TX
Summary
Dynamic pharmaceutical professional relocating to the Hampton Roads area of Virginia, offering a strong foundation in medication preparation, inventory management, and regulatory compliance. Proven ability to collaborate effectively with healthcare teams while adapting swiftly to changing demands. Recognized for unwavering reliability and a commitment to patient care, consistently delivering high-quality results in fast-paced environments. Eager to leverage expertise to positively impact healthcare outcomes and enhance operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technologist
UTMB Health
Huntsville, TX
08.2023 - Current
- Maintain an organized and clean work environment, ensuring efficient workflow
- Demonstrate consistent adherence to regulatory requirements and organizational policies in all aspects of pharmacy practice
- Accurately and efficiently package medications into blister cards, ensuring proper labeling and dosage by verifying the drug lot bottle and assigned inventory
- Perform bimonthly drug inventory counts to ensure medication quantities on the shelf match our inventory count to avoid shortages or discrepancies
- Occasionally take inventory of large quantity medications that are ready to be filled, currently being filled, and already filled
- Assist with cross-departmental tasks such as peeling patient labels off of reclaimation, matching invoices to their corresponding order acknowledgment, and hand packing drugs as needed
Certified Pharmacy Technician
Walmart
04.2023 - 08.2023
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Answered incoming phone calls on multi-line phone system and addressed questions from customers and healthcare providers
Customer Service Representative
Geico
10.2020 - 02.2023
- Provided outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
- Maintained proficiency in metrics while working in a fast-paced, call center environment
- Assisted and educated policyholders by answering billing, coverage, and policy questions, as well as making policy changes
- Resolved policy or service problems by clarifying the customer's complaint, determine the cause of the problem, review and explain the best solution to solve the problem, make corrections or adjustments, and ensure the customers problem/request is resolved
Certified Pharmacy Technician
CVS
11.2017 - 10.2020
- Accurately counted and filled prescription orders
- Contacted doctor offices for patient requests such as, obtaining new prescriptions due to prescription being out of refills or expired, asking for 90 day prescriptions, and clarifying directions
- Accurately and efficiently completed paperwork, entering prescription and insurance or billing information into patient profiles
- Contacted insurance companies for medication rejections and overrides
- Answered incoming phone calls on multi-line phone system and addressed questions from customers and healthcare providers.
- Conducted patient care calls when patients are due for refills
Education
High School Diploma -
Floyd E. Kellam High School
Virginia Beach, VA06-2017
Skills
- Data Entry
- Communication
- Billing and Insurance
- Analytical Problem Solving
- Call Center Experience
- Medication Dispensing
- Detail orientation
- Confidentiality and HIPAA
Certification
- Virginia Board of Pharmacy License, 0230032499 EXP 12/31/23 (submitted reinstatement application on 3/18/26)
- Texas Board of Pharmacy License, 356698, EXP 06/30/27
- National ExCPT Certification, F2W7A2C2, EXP 03/11/27
Timeline
Pharmacy Technologist
UTMB Health
08.2023 - Current
Certified Pharmacy Technician
Walmart
04.2023 - 08.2023
Customer Service Representative
Geico
10.2020 - 02.2023
Certified Pharmacy Technician
CVS
11.2017 - 10.2020
High School Diploma -
Floyd E. Kellam High School