Results-driven professional with extensive experience supporting executive leadership. Skilled in project coordination, event planning, stakeholder communication, process improvement, and cross-functional collaboration. Proven ability to manage multiple priorities, coordinate complex initiatives, and provide high-level administrative support in fast-paced environments. Recognized for strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Overview
9
9
years of professional experience
Work History
Assistant Director of Alumni Relations
Germantown Friends School
Philadelphia, PA
06.2024 - Current
Contributed to a fundraising team that secured the largest fundraising total in the institution's history ($2 million in the Annual Fund as well as $40 million in a 5-year campaign), strengthening alumni engagement and advancing strategic philanthropic initiatives
Assisted in planning, organizing, and executing 10-15 alumni and parent events both on and off-campus across multiple states annually, including Alumni Weekend, which had the best registration and attendance (475 total attendees) in the school's history
Ensured content and quality of event programming aligned with institutional mission, fundraising goals, and school leadership expectations
Helped recruit, coordinate, and support alumni, student, and parent volunteers for various school events, career panels, reunion organizing, and inspiring fellow alumni to engage with and give to the school
Assisted with regular communication with alumni and parents through various channels, including emails, newsletters, social media, hand-written notes, and updates/content to the school's website
In collaboration with communications and marketing, created a repository of highlights of alumni achievements, success stories, and school-related updates
Responded to inquiries from alumni, ensuring prompt and professional communication, and connecting to appropriate staff
Supported the updating and maintenance of an accurate and comprehensive alumni database in Raiser's Edge, including contact information and relevant updates on alumni accomplishments
Collected and analyzed data related to alumni and parent engagement, event attendance, and communication effectiveness
Helped gather information to include in regular reports on alumni and parent engagement metrics to inform future strategies
Provided administrative assistance to the Alumni Relations Director, including scheduling meetings, preparing materials, and coordinated mailing and email logistics
Associate Director for Undergraduate Admissions
University of the Arts
Philadelphia, PA
05.2021 - 06.2024
Worked to realize the undergraduate enrollment goals of the University by providing leadership and implementation over the recruitment, review process, and yield activities of the undergraduate admissions team
Worked to deliver maximum conversion rates within prospect, applicant and accept pools
Conducted market research, development of marketing and outreach strategies, enrollment activities, and administrative policies and procedures
Supervised an undergraduate admissions counselor team of 5 and assigned projects, assignments, and areas of responsibility teaching how to manage travel logistics when traveling for six months out of the year across the United States
Onboarded 15 undergraduate admissions counselors overall and provided training
Managed a territory of international students and collected legal documentation for issuance of Certificate of Eligibility (I-20) form which allows students to apply for F-1 student visas
Assisted with database management, campus visit experiences, educator relations, audition day planning, working to craft optimal visitor services operations and activities including reception, tours, open houses, auditions, and information sessions
Development and assessment of specialized recruitment initiatives for varied audiences (local, transfer, international, non-traditional, educators, etc)
Built presentations for prospective students and their families as well as educators soliciting feedback from team members and supervisor, ensuring brand and goal alignment
Maintained reports and provided outcome analysis of recruitment and relationship-building activities while actively participating in on and off-campus recruitment activities and events throughout the year
Liaison between other offices such as Student Financial Services, Registrar's Office, and Student Affairs
Provided foundational support for Slate CRM implementation
Assistant Director for Admissions Operations
University of the Arts
Philadelphia, PA
10.2020 - 05.2021
Managed, maintained, and upgraded existing admissions technology and tools to best inform admissions business process and to advise on best practices of leveraging technology in support of the enrollment goals of the University
Supported all undergraduate program workflows and managed all operations systems related to workflow; maintained and updated admissions systems including Colleague SIS, and OnBase Imaging-system when needed, working in close and congenial collaboration with the Registrar’s Office, Office of Technology and Information Services, and Student Financial Services
Supported admissions team with development of efficient business process flow
Supervised and managed one processing staff member
Managed the security roles, training, policies, procedures, testing, upgrade installation, conversion efforts, documentation and troubleshooting related to admissions operations
Managed data-collection, crafting and delivery of daily, weekly, and annual reports
Conducted and oversaw imports of contact data into Radius CRM
Liaison between Admissions Office and Capture Higher Ed enrollment management/marketing firm assisting in transferring data between external vendor and CRM
Interim Associate Director for Admissions
University of the Arts
Philadelphia, PA
10.2020 - 03.2021
Reported to Provost regularly on completed recruitment events, troubleshooting issues that may arise during the recruitment cycle
Co-lead the Admissions Office assisting in overseeing recruitment and operations sectors
Maintained all Assistant Director for Admissions Operations duties during interim position
Supervised 5 undergraduate admissions counselors
Maintained completion of recruitment strategies to help reach enrollment goals
Collaborated with AVP for Enrollment Marketing making suggestions for marketing campaigns through Capture Higher Ed enrollment management/marketing firm
Senior Admissions Counselor
University Of The Arts
Philadelphia, PA
10.2018 - 10.2020
Assisted with training of new hires
Collaborated with Advancement Office in assisting with recruitment events working with alumni and parents of current students
Assisted the Director for Undergraduate Recruitment with transfer credit evaluation reviews and transfer-related communication with Program Heads and Deans
Remained responsibilities listed in Admissions Counselor position prior to promotion below
Admissions Counselor
University Of The Arts
Philadelphia, PA
10.2017 - 10.2018
Recruited students by visiting high schools, attending college fairs, audition/portfolio days and conducting portfolio reviews
Managed and traveled to a recruitment territory to assist in achieving enrollment goals for the university
Provided admission presentations to visitors during campus daily tours and at on campus and off-campus events
Advised students and families of admission requirements, transfer guidelines, financial aid, and scholarship information
Reviewed applicants by evaluating credentials and making admission decisions
Maintained target metrics by converting prospective students into confirmed admission
Assistant Director of Events and Alumni Relations at University Of MinnesotaAssistant Director of Events and Alumni Relations at University Of Minnesota
Senior Director of Development & Alumni Relations at SUNY Broome Community College FoundationSenior Director of Development & Alumni Relations at SUNY Broome Community College Foundation
Interim Director of Development and Alumni Relations at Penn State Dickinson LawInterim Director of Development and Alumni Relations at Penn State Dickinson Law