Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEGAN KEELER

WESTBOROUGH,MA

Summary

A motivated, high-performance professional with over 10 years’ experience working with individuals suffering from mental health disorders and individuals with Traumatic or Acquired brain injuries. An enthusiastic learner with a sincere desire to provide positive support to individuals with disabilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Psychiatric Referral Coordinator

MetroWest Medical Center
11.2020 - Current
  • Facilitates acceptance of patients from referring facilities
  • Partners with all crisis teams in the State of Massachusetts
  • Collaborates with Nursing, Doctors and Psychiatrists regarding bed availability and appropriateness of referred patients
  • Completes all required paperwork to ensure a smooth transition for the patient, working closely with evaluating clinicians regarding documentation
  • Verifies and obtains all initial insurance authorizations for patients

Mental Health Counselor

UMass Adolescent Continuing Care Inpatient Units
12.2015 - 11.2020
  • Provided psychiatric care of adolescent patients
  • Worked as a floor staff on an adolescent mental health unit, helping youth complete daily goals such as hygiene, laundry, chores and going to school
  • Worked with patients in crisis by providing empathy, guidance, structure, and (when needed) restraint
  • Always looking to come to safe and non-violent solutions
  • Helped youth through tough time periods in their lives by providing support, advice, and skill building on a regular basis
  • Collaborated with Nurse, clinicians, psychiatrists and other staff in assessing and evaluating patients
  • Assisted patients in achieving and maintaining appropriate activity levels, including activities of daily living and interacting with other patients to improve their overall functioning
  • Observed and documented patient behaviors and routines in patient charts, describing patient's mental status, functioning, significant interactions, and safety
  • Provided continual assessments of the need for inpatient level of care

Mental Health Counselor - Intern

UMass Adolescent Continuing Care Inpatient Units
06.2015 - 11.2015
  • Worked under the mentoring and supervision of the Executive Director of the program
  • Planned groups, social, and recreational therapy on and off the unit; such as group activities to learn social skills and coping skills, as well as community outings
  • Attended and participated in nursing rounds and team meetings to review and make clinical decisions in patient treatment

Customer Service, Cashier

Price Chopper
05.2011 - 05.2015
  • Worked in the frontend department, providing prompt and friendly customer service while assisting customers during checkout

Education

Bachelor of Arts - Psychology, Criminal Justice

Franklin Pierce University
Rindge, NH
2017

Skills

  • Skills & Expertise:
  • Case management
  • Trauma informed care
  • Strong social and communication skills
  • Critical thinking and problem solving
  • Group and individual therapy
  • Preventing and addressing stigma
  • Decision making
  • Crisis intervention
  • Conflict resolution
  • Advocacy
  • Effective treatment planning

Certification

CPR CPI

Timeline

Psychiatric Referral Coordinator

MetroWest Medical Center
11.2020 - Current

Mental Health Counselor

UMass Adolescent Continuing Care Inpatient Units
12.2015 - 11.2020

Mental Health Counselor - Intern

UMass Adolescent Continuing Care Inpatient Units
06.2015 - 11.2015

Customer Service, Cashier

Price Chopper
05.2011 - 05.2015

Bachelor of Arts - Psychology, Criminal Justice

Franklin Pierce University
CPR CPI
MEGAN KEELER