Megan Keltch
Monahans,TX
Summary
Dynamic and results-oriented professional with extensive experience at Ward Memorial Hospital, adept in customer service and problem-solving. Demonstrated ability to work under pressure, leading to significant improvements in team efficiency and customer satisfaction. Excels in communication and critical thinking, ensuring seamless operations and positive outcomes in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Worked in the Dietary and Help With Clients
Ward Memorial Hospital
10.2022 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier Doing Paperwork, Assistant Manager
Jiffy Trip
08.2007 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associates Degree In Science And Business -
Northern Oklahoma College
Enid, OK05.2006
Associates Degree In Science And Business -
Fairview Technology Center
Fairview, Ok05.2006
Basic Degree -
Enid High School
Enid, OK05.2003
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Worked in the Dietary and Help With Clients
Ward Memorial Hospital
10.2022 - 11.2025
Cashier Doing Paperwork, Assistant Manager
Jiffy Trip
08.2007 - 07.2015
Associates Degree In Science And Business -
Northern Oklahoma College
Associates Degree In Science And Business -
Fairview Technology Center
Basic Degree -
Enid High School