Summary
Overview
Work History
Education
Skills
Timeline
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Megan Kennedy

Area Manager
Avondale,USA

Summary

Knowledgeable Operations Managerwith solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals. Proven track record of directly leading 60+ team members exceeding company goals.

Overview

18
18
years of professional experience

Work History

Area Manager II

HelloFresh Grocery Delivery E-Services
05.2024 - 10.2025
  • Led Production Team by Facilitating Automation Flow. Responsible for a Team of 45 Team Members and 6 Leads to ensure meeting nightly and weekly BPH goals.
  • Led Kitting Production Team of up to 60 Team Members to meet nightly and weekly KPLH goals.
  • Recognized as a highly efficient Leader by the Associate Director for meeting company goals, leading with positive communication, and strong company morale.
  • Implemented process improvements that enhanced efficiency in order fulfillment.
  • Coordinated inventory management to optimize stock levels and reduce waste.
  • Trained and mentored team members on best practices for operational excellence.
  • Analyzed performance metrics to identify areas for improvement in service delivery.
  • Ensured compliance with safety protocols and company policies during operations.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved established KPI for company, local team and individual performance through teamwork and focus on customers.

Operations Manager

Lone Wolf Staffing
08.2023 - 09.2025
  • Developed strong relationships with clients, resulting in better profit margins without compromising superior customer service.
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Oversaw financial management of the agency, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
  • Increased client base by implementing effective marketing strategies and fostering long-term relationships.
  • Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
  • Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
  • Oversaw compliance with federal and state labor laws, reducing risk of penalties and disputes.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Managed recruitment processes, streamlining onboarding for new hires.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Fostered strong client relationships through effective communication and tailored solutions.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Senior Onsite Client Manager

ManpowerGroup
08.2022 - 09.2023
  • Reported Directly to Regional Client Relationship Manager.
  • Led an Onsite Team at HelloFresh of 6 Coordinators, 12 Coaches, and 450 temporary associates.
  • Responsible for securing a new account and order of 500 additional team members. Coordinating and hirign the start up of the Onsite team at Factor in Goodyear, AZ.
  • Implemented CRM systems to streamline communication and improve tracking of client interactions and outcomes.
  • Consistently met or exceeded annual targets for revenue generation, profitability, and client retention rates within assigned client.
  • Collaborated with department heads to identify staffing needs and optimize workforce planning.
  • Utilized applicant tracking systems to manage candidate pipelines effectively.
  • Developed strong relationship with client to understand their unique staffing needs and provided customized solutions. Resulting in an increase of 400 temporary associates onsite.
  • Worked closely with remote recruitment team to fulfill local labor demands.
  • Used a VMS system to coordinate payroll, invoicing, and orders.
  • Managed information in Workday for all team members.

Operations Manager

OnCall Staffing & Skilled Trades
01.2019 - 08.2023
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
  • Precessed payroll, vendor payments, commissions and other accounting disbursements.
  • Increased branch sales annually by $10m in the Skilled Trades division.
  • Highest Performing Operations Manager in the companies prior 15 years of doing business,

National Sales Trainer

Act1 Group
06.2017 - 01.2019
  • Implemented training programs to enhance sales team performance across regions.
  • Expert in implementing comprehensive training materials utilizing industry best practices and adult learning principles.
  • Facilitated workshops and seminars to build product knowledge and selling techniques among sales representatives.
  • Collaborated with management to align training initiatives with organizational sales goals and objectives.
  • Traveled to underperforming branches asses the concerns and issues and then recommend to corporate a plan of action.
  • Implement the plan of action through, webinars, in class trainings, and Y -Cord trainings with staff members.
  • Evaluated training effectiveness through assessments, feedback, and ongoing performance monitoring.
  • Nurtured high-performing talent by identifying future leaders within the organization and providing them with opportunities for career advancement through mentoring relationships or stretch assignments.
  • Utilized, managed, and monitored progress through LMS systems for all trainees.

Branch Manager

Act1 Group Dba AppleOne Employment Services
01.2015 - 06.2017
  • Led branch operations to increase profitably and revenue from lowest performing branch to the top performing branch in the Western Region.
  • Top Performer awarded Founders Trip within first year of leading the branch.
  • Highest Branch with Direct Hire Revenue.
  • Responsible for a branch team comprised of 8 recruiters, an office coordinator and indirect oversight of 500+ field employees.
  • Implemented IT recruitment and DH to the branch.
  • Due to performance and experience, was personally invited by the President of the company to join the National Training Team in Chicago IL.

Multi-Branch Manager

Eastridge Group Dba Contractors and Builders
06.2007 - 12.2014
  • Responsible for two branch locations in Phoenix, AZ and Tempe, AZ.
  • Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
  • Implemented Industrial Division to the branch resulting in an increase of $15m in annual revenue.
  • Maintained profitability during a recession.
  • Responsible for Skilled Trades Branch of 5 Recruiters, an office Coordinator and 3 Sales Reps.
  • Identified and Closed several National Accounts.
  • Top Performing Branch throughout C&B previous history.
  • Accompany Sales reps on Cold Calls, work with recruiters on filling orders with qualified candidates that would remain on assignment long term.
  • Process payroll, Conduct Safety Site Visits.. Prepare Workman's compensation audits. Process Invoices and Payments from clients.
  • Secure vendors for safety equipment and negotiate best pricing.

Education

High School Diploma -

ThunderBird High School
Phoenix, AZ
06-1995

Skills

  • Team leadership
  • Operational efficiency management
  • Production automation
  • Warehouse Management
  • Order fulfillment
  • Building professional relationships
  • Team development
  • Process improvement
  • Business development and planning
  • Efficiency in manufacturing processes
  • Recruitment and hiring
  • Vendor management
  • Leadership skills
  • Strong focus on accuracy
  • Decision-making

Timeline

Area Manager II

HelloFresh Grocery Delivery E-Services
05.2024 - 10.2025

Operations Manager

Lone Wolf Staffing
08.2023 - 09.2025

Senior Onsite Client Manager

ManpowerGroup
08.2022 - 09.2023

Operations Manager

OnCall Staffing & Skilled Trades
01.2019 - 08.2023

National Sales Trainer

Act1 Group
06.2017 - 01.2019

Branch Manager

Act1 Group Dba AppleOne Employment Services
01.2015 - 06.2017

Multi-Branch Manager

Eastridge Group Dba Contractors and Builders
06.2007 - 12.2014

High School Diploma -

ThunderBird High School

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Megan KennedyArea Manager