Megan Kennison

• Develop and implement a strategic business plan for designated territory
• Contact new and existing customers to discuss their current needs and explain how these needs could be met by specific products and services
• Allocate resources effectively to optimize sales performance to meet and exceed targets
• Effectively promote BMS rheumatology pharmaceutical products, articulating their features, benefits, and value propositions to healthcare professionals
• Collaborate closely with cross-functional teams, including medical affairs, market access, and marketing, to align strategies and support overarching business objectives
• Ensure all activities and communications adhere to regulatory and company guidelines

• Develop and implement a strategic business plan for designated territory
• Contact new and existing customers to discuss their current needs and explain how these needs could be met by specific products and services
• Allocate resources effectively to optimize sales performance to meet and exceed targets
• Effectively promote BMS cardiovascular pharmaceutical products, articulating their features, benefits, and value propositions to healthcare professionals
• Manage portfolio of fully established and newly launched cardiovascular pharmaceutical products
• Collaborate closely with cross-functional teams, including medical affairs, market access, and marketing, to align strategies and support overarching business objectives
• Ensure all activities and communications adhere to regulatory and company guidelines
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Developed innovative strategies for clients, resulting in increased revenue and business growth.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Participate in development and execution of customer product optimization strategies while driving change and refinement to further develop procedures and improve business structure through sales analytics, stakeholder collaboration, and proper communication that led to noteworthy profitable growth and competitive advantage.
• Astutely facilitate hospital in-servicing and case support to ensure the safe and effective use of Argon products.
• Establish strong client partnerships which are bonded by core values such as professional integrity and commitment to excellence to ensure all mutual goals between the company and the clients are exceeded
• Assemble data for market research reports and produce succinct data interpretation, which is utilized in doing tactical business planning to ascertain top performance is consistently achieved on marketing campaigns
• Methodically streamline sales processes by taking the helm on the identification of procedural bottlenecks
• Guarantee that KPIs are consistently hit on one of the top markets in the overall profitability for the company
• Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.

• Spearheaded ZPM optimization, awarded numerous accolades for outstanding support performance, noticeably improved the team’s understanding of client’s market needs, and impart valuable resources while collaboratively leading in-depth analysis of clinical trends, including development and implementation of recruiting strategies
• Facilitated cross-functional support team composed of top-notch professionals and persistently enabled them on all phases of numerous process improvement programs while maintaining timely accomplishment of milestones
• Accelerated increase of sales of client services in a span of several months through building relationships with doctors and clinicians, product training, and coaching with other sales representatives and territorial managers
• Established VA Community Care Process in collaboration with National Accounts Director
• Demonstrated integrity in delivering professional presentations, responding to customer rebuttals, and building rapport with key decision-makers which resulted in above mentioned improvement in Midwestern sales
• Collaborated with sales team to develop targeted strategies, increasing overall revenue.
• Evaluated internal processes regularly, recommending improvements that led to increased efficiency in our daily operations.
• Trained new Sales Support Representatives, enhancing team productivity and cohesion.
• Attended monthly sales meetings and quarterly sales trainings.

Identified areas for improvements such as lack of cross-training and urgent need for staff to be trained on various devices used in cardiac catheterization laboratory; developed and implemented super user program

• Instrumental in developing the Lead Tech Program to optimize managing the staff composed of 20+ technicians; accurately and fairly scheduled work hours, rotations, assignments, and other laboratory-related work
• Trained and coached all new incoming fellows on the sterile technique, table set-up, and equipment use; closely monitored and mentored fellows in catheter and wire insertion including loading and deploying balloons and stents
• Performed key functions in assisting with invasive and interventional cardiac catheterization laboratory procedures, including balloon and stent placement, high-risk PCI, TAVR, CTO, IVUS, Mitral Clip, and Structural Heart procedures; functioned as the lead assistant to the laboratory director in perfusion and other specialty blind studies
• Conducted cardiac catheterization procedures to diagnose cardiovascular conditions.
• Collaborated with colleagues and other staff to develop policies and procedures for cardiac care.
• Stayed up to date on latest research regarding indicators of heart disease and treatment options.
• Maintained comprehensive documentation of all procedures performed, contributing to accurate medical records for each patient treated.
• Served as a mentor to new cardiovascular invasive specialists, providing guidance during their training period and helping them integrate seamlessly into the team.
• Facilitated rapid emergency response during critical situations while working alongside various healthcare providers to ensure optimal care for acutely ill patients requiring emergent intervention services.
• Contributed to research efforts for advancing cardiovascular treatments, participating in data collection and analysis.
• Reduced procedure times by effectively managing catheterization lab equipment and resources.

• Instituted time-honored industry practices to an elite 26-man team of professionals with multi-faceted skill sets to identify known business strategy errors, promote the company’s standards of business and conduct, and facilitate the company’s training efforts regarding club services’ selling points, features, benefits, and wellness products
• Engineered business solutions and designed strategic, operational plans for the store teams, which are crucial for implementation for the purpose of continuous process improvement, thereby increasing store sales by over 20%
• Employed a customer-centric sales approach by leveraging customer needs analysis methodologies to determine the customer’s specific interests before proceeding to educate through an objective product presentation
• Advocated for exemplary customer service, fast conflict resolution, effective sales management, and client-centric communication that resulted in a significant increase in customer satisfaction ratings from 90% to 98.5%
• Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
• Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
• Defined clear targets and objectives and communicated to other team members.
• Mentored junior team members, providing guidance and support to foster professional growth and success.
• Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
• Served as a liaison between the department and other divisions within the company, facilitating strong working relationships that contributed to successful projects.