Megan King
Circleville,OH
Summary
Ambitious Dietary Director with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Highly motivated, meticulous, & hardworking. Seeking a position within an organization that offers growth both personally and professionally. Ability and willingness to learn new tasks quickly and effectively. Outstanding communication skills with the ability to manage multiple tasks and responsibilities.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Director of Dietary Services
The Wyngate Senior Living Community
06.2021 - 02.2022
- Motivated 12 staff members to perform at peak efficiency and quality.
- Managed 12 full-time & 3 part-time staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed, 85% accuracy, and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. Scored 100% on inspection report & no findings by the Health Department.
- Oversaw food preparation and monitored safety protocols.
- Trained all staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. No findings or citations.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste effective by meeting monthly budget or being under by $1000.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery 7 days week for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships, with 6 different vendors.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods. Effective 100%.
- Developed unique events and special promotions to drive sales. Held Monthly drive thru for elderly with 90% turnout.
- Maximized quality assurance by completing frequent line checks 3 times day.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Coordinated with catering staff to deliver food services for special events and functions.
- Direct and participate in food preparation and service of food that is safe and appetizing and is of quality and quantity to meet each resident's needs in accordance with physicians order in compliance with approved menus.
- Plans and assists in preparation and service of holiday and special meals and functions. Served over 100 staff members for Thanksgiving & Christmas Dinner.
- Made staff members families take home meals for Christmas.
Director of Dietary Services
Canal Winchester Rehabilitation Services
04.2021 - 06.2021
- Motivated 15 staff members to perform at peak efficiency and quality.
- Managed 13 full-time & 2 part-time staff schedules and maintained adequate coverage for all shifts. 100%
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. 90%
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. State Survey resulted in no findings. 100% report.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. 100% from Health Department.
- Hires, orients, disciplines, and when appropriate, terminates dietary employees.
- Verified prepared food met standards for quality and quantity before serving to customers, 3 meals day.
- Purchased food and cultivated strong vendor relationships, 11 vendors.
- Inspected equipment and machinery 7 days week for proper working condition and directed staff to clean and repair as needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
Director of Dietary Services
Circleville Post Acute
02.2015 - 04.2021
- Motivated 8 staff members to perform at peak efficiency and quality.
- Managed 6 full-time & 2 part-time staff schedules and maintained adequate coverage for all shifts. 90%
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. 90%
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. Audits passed with 100%.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. 100% report from Health Department & Dietitian audits.
- Verified prepared food met standards for quality and quantity before serving to customers. 100%
- Implemented effective inventory control systems to reduce food spoilage and waste. Effective by savings of $2000 monthly budget.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards. Held audit reports with 90% accuracy.
- Inspected equipment and machinery 7 days week for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships, 7 vendors.
- Processes new diet orders and diet changes when received from nursing staff and keeps diet cards updated, within 24 hours.
- Assess resident food preferences and allergies, within 24 hours of resident entering building.
- Prepare dietary staff schedules and address schedule changes 7 days week.
- Document and notify Dietitian of menu changes, 7 days week.
- Participate in QA and IDT meetings as assigned, usually every 30 days.
- Check trays for accuracy before being delivered, 98% accuracy.
- Inspects Dietary Department regularly, 7 days week to ensure that it is safe and sanitary. Evidenced by 100% audits from Administrator.
- Plan and presents in-service education programs for Dietary Department every 30 days.
- Coordinates dietary services with nursing services and activities director. Nutritional notes are to be completed monthly for all residents at nutritional risks.
- Visit all residents to conduct nutritional assessment and screening, explain diet, record food preferences and promote quality food service within 24 hour intake.
Education
Associate of Applied Science - Dietetics
Sinclair Community College
Dayton, OH05.2025
Certified Dietary Manager Certification - Nutrition Sciences
Sinclair Community College
Dayton, OH05.2023
Dining Assistant Certification - Food And Nutrition
Sinclair Community College
Dayton, OH05.2023
Hospitality Reception & Service Specialist - Hospitality Administration And Management
Sinclair Community College
Dayton, OH12.2022
Skills
- Special Diets & Special Events
- Dietary Requirements
- Hiring, Firing, & Establishing work schedules
- Food Safety and Sanitation
- Financial Report Creation
- Menu Implementation & Portion Sizes
- Nutrition Education
- Meal Plan Development & Action Plan Development
- Control Inventory Costs
- Monitoring Food Preparation
- Anticipating Problems & Investigating Complaints
- Supply Ordering and Management
- Developing Special Dishes and Recipes
- Equipment Maintenance
- Delegating Assignments and Tasks
Certification
- Hospitality Specialist Certificate
- Dining Assistant Certificate
- Certified Dietary Manager Certificate- (awaiting Exam)
Timeline
Director of Dietary Services
The Wyngate Senior Living Community
06.2021 - 02.2022
Director of Dietary Services
Canal Winchester Rehabilitation Services
04.2021 - 06.2021
Director of Dietary Services
Circleville Post Acute
02.2015 - 04.2021
Associate of Applied Science - Dietetics
Sinclair Community College
Certified Dietary Manager Certification - Nutrition Sciences
Sinclair Community College
Dining Assistant Certification - Food And Nutrition
Sinclair Community College
Hospitality Reception & Service Specialist - Hospitality Administration And Management
Sinclair Community College
- Hospitality Specialist Certificate
- Dining Assistant Certificate
- Certified Dietary Manager Certificate- (awaiting Exam)
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