Megan King
Summary
Ambitious Dietary Director with proven track record of creating successful food service operations, managing staff and increasing profits. Experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Highly motivated, meticulous, & hardworking. Seeking a position within an organization that offers growth both personally and professionally. Ability and willingness to learn new tasks quickly and effectively. Outstanding communication skills with the ability to manage multiple tasks and responsibilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Dietary Services
The Wyngate Senior Living Community
06.2021 - 02.2022
- Motivated 12 staff members to perform at peak efficiency and quality
- Managed 12 full-time & 3 part-time staff schedules and maintained adequate coverage for all shifts
- Handled escalated customer concerns with speed, 85% accuracy, and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Scored 100% on inspection report & no findings by the Health Department
- Oversaw food preparation and monitored safety protocols
- Trained all staff on proper cooking procedures as well as safety regulations and productivity strategies
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- No findings or citations
Director of Dietary Services
Canal Winchester Rehabilitation Services
04.2021 - 06.2021
- Motivated 15 staff members to perform at peak efficiency and quality
- Managed 13 full-time & 2 part-time staff schedules and maintained adequate coverage for all shifts
- 100%
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- 90%
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- State Survey resulted in no findings
- 100% report
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- 100% from Health Department
- Hires, orients, disciplines, and when appropriate, terminates dietary employees
Director of Dietary Services
Circleville Post Acute
02.2015 - 04.2021
- Motivated 8 staff members to perform at peak efficiency and quality
- Managed 6 full-time & 2 part-time staff schedules and maintained adequate coverage for all shifts
- 90%
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- 90%
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Audits passed with 100%
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- 100% report from Health Department & Dietitian audits
- Verified prepared food met standards for quality and quantity before serving to customers
- 100%
- Implemented effective inventory control systems to reduce food spoilage and waste
- Effective by savings of $2000 monthly budget
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
- Held audit reports with 90% accuracy
- Inspected equipment and machinery 7 days week for proper working condition and directed staff to clean and repair as needed
- Purchased food and cultivated strong vendor relationships, 7 vendors
- Processes new diet orders and diet changes when received from nursing staff and keeps diet cards updated, within 24 hours
- Assess resident food preferences and allergies, within 24 hours of resident entering building
- Prepare dietary staff schedules and address schedule changes 7 days week
- Document and notify Dietitian of menu changes, 7 days week
- Participate in QA and IDT meetings as assigned, usually every 30 days
- Check trays for accuracy before being delivered, 98% accuracy
- Inspects Dietary Department regularly, 7 days week to ensure that it is safe and sanitary
- Evidenced by 100% audits from Administrator
- Plan and presents in-service education programs for Dietary Department every 30 days
- Coordinates dietary services with nursing services and activities director
- Nutritional notes are to be completed monthly for all residents at nutritional risks
- Visit all residents to conduct nutritional assessment and screening, explain diet, record food preferences and promote quality food service within 24 hour intake
Education
Associate of Applied Science - Dietetics
Sinclair Community College
Dayton, OH05.2025
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Sinclair Community College
Dayton, OH05.2023
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Sinclair Community College
Dayton, OH12.2022
Skills
- Setting up Special Events
- Hiring, Firing, & Establishing work schedules
- Food Safety and Sanitation
- Menu Implementation & Portion Sizes
- Nutrition Education
- Control Inventory Costs
- Knowledge of Healthcare regulations
- Monitoring Food Preparation
- Anticipating Problems & Investigating Complaints
- Supply Ordering and Management
- Equipment Maintenance
- Delegating Assignments and Tasks
- Reliable and responsible
- Staff training and onboarding
- Teamwork and collaboration
- Excellent communication skills
Accomplishments
- Deans List: 3.6-4.0 GPA
- Sinclair Mentor Collective: 4 Mentees
Certification
- Hospitality Specialist Certificate
- Dining Assistant Certificate
- Certified Dietary Manager Certificate
- ServSafe Certification
Practicum and Direct Practice Hours
Nutrition and Dietetic Technician Program
Clinical and Foodservice Practicum* Hours
Community/Culture Hours 75
Foodservice Management Hours 150
Clinical Hours 345
Total Directed Practice/Practicum Hours: 570
Affiliations
- Academy of Nutrition and Dietetics
Timeline
Director of Dietary Services
The Wyngate Senior Living Community
06.2021 - 02.2022
Director of Dietary Services
Canal Winchester Rehabilitation Services
04.2021 - 06.2021
Director of Dietary Services
Circleville Post Acute
02.2015 - 04.2021
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Sinclair Community College
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Sinclair Community College
Associate of Applied Science - Dietetics
Sinclair Community College
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