In my free time, I enjoy playing volleyball, crocheting, baking, and braiding/styling my hair
Front Desk Volunteer Assistant
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained confidentiality of sensitive information as required by organizational policies and regulations.
- Promoted organizational values through exemplary performance in greeting guests, providing assistance, and resolving concerns.
- Assisted in maintaining a clean and welcoming reception area, contributing to a positive first impression for guests.
- Resolved customer problems and complaints.
- Responded effectively to emergency situations by following established protocols and communicating with appropriate personnel.