- Fraud Analysis & Monitoring
- Ultimate goal is to become a BSA/MLA Investigator
Megan Kirk
Birmingham,AL
Summary
Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Salon Swag
04.2017 - 12.2023
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Scheduled, coordinated, and confirmed appointments.
- Maintained an organized and clean front office area to create a professional and welcoming environment for clients
- Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled all in-going and out-going phone calls.
- Completed all transactions securely from clients and vendors.
Volunteer
Grace Klein Community
05.2022 - 08.2022
- Organized and sorted the food that came into the building to be donated
- Checked all food to determine if it was still edible.
- Aided in creating food boxes to give to recipients and other organizations who were able to distribute those boxes for those in need.
Patient Care Technician
UAB Medicine
05.2022 - 06.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds, and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs, and answering calls.
- Due to health issues that began to arise at this time, I was not able to work in healthcare any longer.
Front Desk Coordinator
Serena Family Chiropractic
05.2021 - 08.2021
- Greeted patients upon arrival, offered assistance, and answered questions to build rapport and retention while managing the check-in process.
- Collected payments and verified future appointment details to maintain patient satisfaction.
- Transcribed phone messages for Dr. Serena and relayed messages.
- Verified patient demographic information, copied documentation and directed to provided information.
- Scheduled appointments in computer system.
- Answered patient telephone calls promptly and appropriately handled needs.
- Assisted patients to receive pre-adjustment services and treatments.
Education
Bachelor of Science - Finance
University of Alabama At Birmingham
Birmingham, AL05.2025
High School Diploma -
Hewitt Trussville High School
Trussville05.2019
Skills
- Problem-solving skills
- Verbal and written communication
- Proficient in Excel
- Data Analysis
- Leadership Skills
- Organizational Skills
- Bookkeeping
- Basic accounting
- Customer Service
- Office Administration
- File Management & Organization
- Scheduling appointments
- Conflict Management
- Telephone Etiquette
Interests
Timeline
Volunteer
Grace Klein Community
05.2022 - 08.2022
Patient Care Technician
UAB Medicine
05.2022 - 06.2022
Front Desk Coordinator
Serena Family Chiropractic
05.2021 - 08.2021
Front Desk Receptionist
Salon Swag
04.2017 - 12.2023
Bachelor of Science - Finance
University of Alabama At Birmingham
High School Diploma -
Hewitt Trussville High School
Similar Profiles
DINESHKUMAR MDINESHKUMAR M
Power BI Developer at Swag Tech SolutionsPower BI Developer at Swag Tech Solutions
Armaan ChaudhryArmaan Chaudhry
SENIOR SALES CONSULTANT at Go SwagSENIOR SALES CONSULTANT at Go Swag
Maame Akua Tsetsewa YawsonMaame Akua Tsetsewa Yawson
Content Writer at Social Swag Digital AgencyContent Writer at Social Swag Digital Agency