MEGAN KISSLER

In Progress

• Advised senior management on organizational development and change management initiatives
• Created and implemented forward-thinking initiatives to improve employee engagement like pulse surveys, rewards and recognition
• Led high-performing and widely recognized team with empathy, servant leadership, and focus on growth and mentorship
• Successfully secured $5M in cost-savings by collaborating to facilitate large-scale workforce adjustment project over three weeks, supplying 35% of all affected employees with new internal employment prospects
• Championed Performance Management Program which achieved a 94% completion rate and included a personally developed and facilitated training
• Collaborated and facilitated a Management Performance & Behavioral Issue training program that impacted performance improvement plans by 17%
• Served as Project Manager to direct cross-functional teams ranging from 3 - 25 in size to accomplish numerous business projects related to employee relations, people management, DEI, & compensation
• Analyzed HR strategies, policies, and programs to improve team performance and drive people management at C&W@Google
• Served as primary strategic partner to senior leadership team, efficiently addressing and resolving complex and varied employee relations cases, analyzing people and business processes, and recommending best practices
• Partnered with cross-functional DIB working group monthly to drive diversity, inclusion, and belonging initiatives and events
• Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams

• Advised senior management on organizational development and change management initiatives
• Created and implemented forward-thinking initiatives to improve employee engagement
• Championed transition from tactical response to strategic support, acting as primary change agent, driving change management, and implementing new processes
• Primary HR support for over 1,800 employees, fully administering benefits and total compensation plans, including retirement accounts and leave administration
• Proactively resolved employee relations cases including intake, investigations, coaching, and providing best practice guidance to senior leadership
• Reduced HR escalations by 26% through development and implementation of Active Listening Training program delivered to 97% of all People Managers
• Created and implemented training curriculum to maximize organizational performance for 1,500+ employees across entire company, including senior leadership level
• Drove federal, state, and local legal regulatory compliance related to the Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Affordable Care Act (ADA) across forty-two states featuring New York, Hawaii, & California
• Partnered with C-Suite Executives, including Board of Directors, to influence decision-making initiatives driving changes to benefit plans that led to over $2m in cost savings while maintaining generous coverage levels as part of executive benefits committee
• Owned complete retirement function from managing plan documents, amendments, account management, and sitting on executive investment committee to ensure Employee Retirement Income Security Act (ERISA) compliance, avoiding retirement mismanagement and abuse
• Championed the implementation of Paylocity (HRIS) to streamline payroll & HR processes

• Recruited and onboarded all new hires by developing and delivering firsthand training, mentoring, and coaching
• Managed bookkeeping oversaw office administration, prepared payroll, innovated custom filing systems, and controlled inventory to improve daily business operations
• Produced $1.3M annual claim revenue increase by optimizing organizational efficiency to maximize patient load and boost surgical case scheduling efficiencies
• Managed staff, implemented operational processes, oversaw business administrative systems, and drove cross-functional departmental collaboration
• Systematically scheduled meetings, arranged appointments, maintained office policies, negotiated contracts, managed budgets, and partnered with vendors.
• Developed detailed plans based on broad guidance and direction.