Megan Klotz
Aliso Viejo,CA
Summary
Organized and dedicated candidate successful at managing multiple priorities with a positive attitude. Ability to form interpersonal relationships. Willingness to take on added responsibilities to meet team goals and overcome challenges using critical thinking. Detail-oriented with strong organizational skills. Flexible and able to learn new systems and job policies.
Overview
6
6
years of professional experience
Work History
Office Administrator
Insightful Minds, Inc.
12.2021 - Current
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Maintained confidentiality of sensitive information, adhering to HIPPA policies.
- Faxed and e-faxed important information to other businesses.
- Filed paperwork in charts and organized charts in alphabetical order in filing cabinet.
- Worked opening and closing shifts.
- Kept track of payment records for patients.
- Called and spoke with clients for intake calls, reminder calls, and to schedule upcoming appointments as well as to collect information about medication refills.
- Reviewed therapy progress notes.
- Scanned important documents and place them in online document locations.
- Took detailed notes to document client communications, requests, and questions,
- Updated Microsoft Word and Excel Documents.
- Attended meetings with coworkers to collaborate and share ideas for improving and streamlining the clinic.
Private Tutor
Private Home
08.2018 - 04.2020
- Met with parents to discuss student progress and address concerns.
- Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Strengthened student's critical thinking abilities by developing exercises such as comprehension tests and activities such as vocabulary games.
- Built strong rapport with student through active listening, empathy, and genuine interest in their success.
- Cultivated a supportive learning environment, fostering open communication between student and tutor.
- Collaborated with parents and teachers to discuss student progress, addressing any concerns or areas requiring additional support.
- Provided targeted support in English and writing where the student struggled the most, enhancing overall academic success.
- Monitored student performance through regular individualized assignments such as essay writing, identifying strengths and areas for improvement.
- Bolstered student confidence by providing constructive feedback and celebrating academic achievements.
- Generated handouts and learning materials to enhance education.
- Collaborated with parents to develop appropriate tutoring lessons.
- Adapted tutoring approach based on student's progress, ensuring continuous growth in knowledge and skills.
- Developed student confidence through positive reinforcement strategies.
- Tracked learning progress to optimize tutoring methods and help the student achieve goals.
- Implemented creative teaching techniques that made complex concepts more accessible for better retention of information such as essay outlines.
- Provided homework assistance using specific curriculum and materials.
- Mentored and coached the student with focus on developing self-confidence.
Education
Master of Science - Psychology
University of Oregon
Eugene, OR (Online Program)06.2025
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA05.2023
Associate of Arts - Psychology
Saddleback Community College
Mission Viejo, CA05.2020
Skills
- Time Management
- Office Administration
- Administrative Support
- Inbound phone call handling
- Schedule and calendar management
- Spreadsheet development
- Expert in Microsoft Word, Excel, and Powerpoint
- Expert in SPSS
- Computer Skills
- Documentation And Reporting
- Interpersonal Relations (Collaboration and Teamwork)
- Idea Development and Brainstorming
- Good Judgment
- Goal Setting
- Document Scanning
- Verbal and Written Communication
- Database entry
- Problem-solving skills
- Individualized Instruction
- Organization
- Adaptable nature
- In-person tutoring
- Creative Writing
- Research and analysis
Languages
Spanish
Limited Working
Timeline
Office Administrator
Insightful Minds, Inc.
12.2021 - Current
Private Tutor
Private Home
08.2018 - 04.2020
Master of Science - Psychology
University of Oregon
Bachelor of Arts - Psychology
California State University, Fullerton
Associate of Arts - Psychology
Saddleback Community College
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