Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Megan Koewers

Blanco

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Manager

NAPA Auto Parts - Genuine Parts
03.2022 - 07.2025
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.
  • Launched quality assurance practices for each phase of development
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Developed detailed plans based on broad guidance and direction.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

OWNER

MEG'S MAID SERVICE
01.2020 - 03.2022
  • Responsible for cleaning and maintaining residential homes
  • Cleaning included deep cleaning and sanitizing, sweeping, washing, dusting, mopping, scrubbing and sanitizing all areas
  • Making beds, washing and folding laundry and any other organization and decluttering needs requested by my customers

COUNTER SALES REPRESENTATIVE

NAPA AUTO PART
01.2019 - 01.2020
  • Primarily focused on helping customers with their auto parts questions, do-it-yourself projects and auto parts needs.
  • Helping other team members when working with customers or finding auto parts
  • Operating a cash register and navigating computer and paper catalog systems.

HOUSEKEEPER

LEDGESTONE SENIOR LIVING
12.2018 - 01.2019
  • Perform housekeeping services for all residence of the assisted living facility
  • Perform housekeeping services in the living and dining areas of the facility

ENERGY INSPECTION LABORER

ELROD ADVANCED ENERGY SERVICES, LLC
11.2017 - 05.2018
  • Provided inspection of the vents and air ducts of each apartment, home or office to diagnose any issues with energy efficiency.
  • Utilized the findings from the inspection to advise on how to improve upon energy efficiency and to save money.

RECEPTIONIST

BLANCO VETERINARY CLINIC
02.2017 - 11.2017
  • Greet and welcome animals and their owners as they entered the veterinary office.
  • Announce emergency arrivals to appropriate individuals
  • Answered and directed phone call inquiries to designated department.
  • Maintain scheduling for all Veterinarians on staff

WAITRESS

CHESS CLUB CAFÉ
01.2016 - 02.2017
  • Greet and seat patrons when they enter the restaurant
  • Take & serve food and/or beverages order to patrons
  • Assure patrons are of legal drinking age when ordering alcoholic beverages

Education

Certified Nurses Aide

Texas Regional Healthcare Training Center
Marble Falls, TX
12-2012

Skills

  • Marketing
  • Strategic planning
  • Financial records oversight
  • Disciplinary techniques
  • Staff management
  • Work prioritization
  • Sales management
  • Staff training and development
  • Inventory management
  • Team leadership
  • Sales techniques
  • Competitor research
  • Recruiting and interviewing
  • Operations management
  • Data analysis
  • Risk management
  • Shift scheduling
  • Documentation and reporting
  • Task delegation
  • Budget control
  • Workforce management
  • Customer service
  • Employee onboarding
  • Performance evaluations

Accomplishments

  • Supervised team of 14 staff members.

Timeline

Manager

NAPA Auto Parts - Genuine Parts
03.2022 - 07.2025

OWNER

MEG'S MAID SERVICE
01.2020 - 03.2022

COUNTER SALES REPRESENTATIVE

NAPA AUTO PART
01.2019 - 01.2020

HOUSEKEEPER

LEDGESTONE SENIOR LIVING
12.2018 - 01.2019

ENERGY INSPECTION LABORER

ELROD ADVANCED ENERGY SERVICES, LLC
11.2017 - 05.2018

RECEPTIONIST

BLANCO VETERINARY CLINIC
02.2017 - 11.2017

WAITRESS

CHESS CLUB CAFÉ
01.2016 - 02.2017

Certified Nurses Aide

Texas Regional Healthcare Training Center