Megan Konow
Ambler,PA
Summary
Compassionate Childcare Taker with strong dedication to helping individuals in need of mental health support. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Extensive knowledge and superior work ethic.
Overview
12
12
years of professional experience
Work History
Laser Technician
Innotech Laser
11.2022 - Current
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Built strong relationships with coworkers
- Participated in and helped organize events to promote brand image and awareness and maximize sales.
Nanny
David Karle
09.2021 - Current
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
Restaurant Server
Mulligan's Sports Bar And Restaurant
07.2019 - Current
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Child Caretaker
Care.Com Inc.
09.2018 - 05.2019
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Taught children to organize toys, wash hands and follow directions leading by example.
Assistant Manager
Cibo Italiano Ristorante
08.2016 - 05.2018
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored and led new employees to enhance best possible customer satisfaction.
Restaurant Waitress
Fort Washington Estates
02.2012 - 09.2015
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Answered customers' questions, recommended items and recorded order information.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
BBA - Business Management
West Chester University Of Pennsylvania
West Chester, PABBA - Business Administration
Southern New Hampshire University
Hooksett, NH04.2021
Skills
- First Aid and Safety
- Mental Health Support
- Flexible schedule and availability
- Safety awareness
- Childcare
- Problem resolution
- Relationship development
- Staff Supervision
- Employee scheduling
- Training
- Strategic Planning
- Disciplinary Enforcement
Timeline
Laser Technician
Innotech Laser
11.2022 - Current
Nanny
David Karle
09.2021 - Current
Restaurant Server
Mulligan's Sports Bar And Restaurant
07.2019 - Current
Child Caretaker
Care.Com Inc.
09.2018 - 05.2019
Assistant Manager
Cibo Italiano Ristorante
08.2016 - 05.2018
Restaurant Waitress
Fort Washington Estates
02.2012 - 09.2015
BBA - Business Management
West Chester University Of Pennsylvania
BBA - Business Administration
Southern New Hampshire University
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