Megan Korinek
Pueblo,CO
Summary
Driven professional with a strong background in work experience and higher education seeking to advance career. Skilled in applying acquired expertise to achieve professional growth.
Overview
11
11
years of professional experience
Work History
Independent Contractor
Spark Driver Walmart
Pueblo, CO
02.2024 - Current
- Responsible for timely delivery of groceries/products/personal care items to customers as a Spark driver
- Effectively communicated with store employees and customers, showcasing superior customer service skills.
- Identified opportunities for process improvement within the organization.
- Resolved customer inquiries promptly via phone or email communication channels.
- Provided technical assistance to clients in using products or services.
- Maintained relationships with existing customers while seeking new ones.
- Forged productive partnerships with other businesses in complementary fields.
- Managed daily operations of the business, including budgeting and financial reporting.
- Analyzed customer feedback data to improve customer service processes.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Delivered high level of customer service and support by answering questions and returning phone calls/messages quickly.
- Managed quality control and maintained high level of customer satisfaction.
House Manager/Child Caregiver
Self-employed
Pueblo, CO
10.2020 - Current
- Organized and maintained household inventory records, including supplies and equipment.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Developed systems for efficient management of daily operations in the house.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Created processes for maintaining security protocols within the house premises.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Supervised meal times to ensure proper nutrition and hydration.
- Provided emotional support when needed during periods of distress or anxiety.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Administered medication in accordance with physician's instructions.
- Helped toddlers transition into pre-school settings through supportive guidance.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Prepared meals according to dietary requirements and preferences.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Secured indoor and outdoor premises to protect children.
- Enforced rules to teach good manners and maintain safe environment.
Hairstylist/Cosmetologist
Supercuts
Pueblo West, CO
12.2016 - 10.2020
- Maintained client satisfaction through exceptional customer service
- Overseeing salon maintenance and cleanliness duties
- Maintained stock in product, reordered products, and sold product to complement our work
- Maintained accurate drawer records, processed payments, and ensured balance at shift completion.
- Tracked inventory of supplies used for styling services.
- Advised clients on how to maintain their haircuts between visits.
- Recommended products to clients based on their individual needs.
- Attended trade shows and educational seminars for staying updated on current hairstyling trends.
- Worked collaboratively with colleagues to achieve common goals.
- Developed relationships with new clients through referrals from existing customers.
- Organized scheduling of appointments throughout the day.
- Participated in team discussions regarding marketing strategies for the salon.
- Pre-booked future appointments to increase repeat business.
Beverage Manager
Global Spectrum Pueblo Convention Center
Pueblo, CO
10.2013 - 05.2014
- Hosted a range of events at the Pueblo Convention Center, owned by Global Spectrum. Events included small meetings, corporate events, weddings, showers, holiday parties, memorial services, political events and fundraisers.
- Created and filed sales sheets, performed monthly inventory of all wine, liquor and supplies, ordered bar supplies, created/updated wine lists and specialty cocktails.
- Designed promotions that increased profits while still offering attractive deals to customers.
- Monitored stock levels and placed orders when necessary to maintain adequate supplies.
- Negotiated contracts with distributors and vendors to secure discounts on purchases.
- Prepared weekly schedules for bartenders according to business needs while maintaining labor costs within budget guidelines.
- Provided input into overall restaurant operations including menu design, marketing initiatives, budgeting decisions.
- Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
- Created promotional campaigns to increase awareness of specialty cocktails, wines, beers.
- Implemented procedures for tracking liquor usage to minimize losses due to spillage or theft.
- Established standards for responsible alcohol service by educating staff on policies regarding identification checks and refusals of service.
- Tracked sales data to identify trends in customer preferences.
- Performed regular inspections of bars and lounges areas ensuring cleanliness standards were met.
- Developed beverage menus and pricing structures for new restaurants.
- Organized special events such as wine tastings or cocktail competitions.
- Ensured compliance with applicable food safety regulations and laws related to alcoholic beverages.
- Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
- Researched emerging trends in the industry such as craft beers or specialty cocktails in order to stay current with changing consumer tastes.
- Reviewed customer feedback regarding beverage selections and responded accordingly by making changes or additions as needed.
- Identified cost savings opportunities through analysis of purchasing practices and negotiations with vendors.
- Assisted in the selection of suppliers to ensure quality products at competitive prices.
- Conducted training sessions for staff members on proper handling and service of alcohol drinks.
- Analyzed financial reports regularly to determine profitability of menu items.
- Produced sales and productivity reports.
- Set daily and weekly cleaning and equipment maintenance schedules.
- Preserved excellent levels of internal and external customer service.
- Attracted, recruited, and trained new employees.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Purchased goods and ingredients needed to make beverages.
Education
Bachelor's degree - Communications
Regis University
Denver, CO08.2024
Associate's degree - Cosmetology
Pueblo Community College
Pueblo, CO08.2012
Associates Degree-AAS - Applied Sciences
Pueblo Community College
Pueblo, CO01.2012
Mass Communications -
Colorado State University-Pueblo
01.2008
Skills
- Strong Communication Skills
- Computer Skills including Microsoft Office Microsoft Excel
- Management Experience in several areas
- Ability to move up in corporations quickly
- Ability and eagerness to learn
- Adapts to new job duties easily
- Ability to stand for long hours
- Punctual
- Maintained staff of many employees
- Great Customer Service Skills
- Client Relationship Building
- Quoting and estimating
- Resources Allocation
- Efficient and effective Customer Support
Awards
- I was able to participate in the 2024 Regis University Commencement Ceremony where I dawned stoles representing having a Cumulative GPA of 3.4 or higher
- I maintained a GPA of 3.4 or higher for the majority of my studies
Timeline
Independent Contractor
Spark Driver Walmart
02.2024 - Current
House Manager/Child Caregiver
Self-employed
10.2020 - Current
Hairstylist/Cosmetologist
Supercuts
12.2016 - 10.2020
Beverage Manager
Global Spectrum Pueblo Convention Center
10.2013 - 05.2014
Bachelor's degree - Communications
Regis University
Associate's degree - Cosmetology
Pueblo Community College
Associates Degree-AAS - Applied Sciences
Pueblo Community College
Mass Communications -
Colorado State University-Pueblo
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