Megan Krueger
New Albin,IA
Summary
Highly-motivated employee with desiree to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very outgoing and social, always finding a way to connect with others and make a positive and helpful impression.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Administrative Assistant
Advisors Management Group
05.2023 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Monitored office supplies by checking inventory and placing orders.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
Nanny
Radiance Chiropractic
09.2021 - 05.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Nanny
Kennedy/Sellier Family
09.2018 - 09.2021
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
Member Service Representative
Planet Fitness
10.2020 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Responded to customer calls and emails to answer questions about products and services.
- Verified customer identification and documentation for compliant transactions.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Maintained and managed customer files and databases.
Hostess Trainer
Texas Roadhouse
09.2017 - 05.2018
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Planned and executed promotions and special events in close collaboration with management.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Sales Floor Associate
Tradehome
01.2017 - 09.2017
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Utilized customer feedback to improve services and apply best practices.
Sales Associate
Aeropostale
01.2016 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
No Degree - Medical Assisting, Phlebotomy, CNA
Fox Valley Technical College
Appleton12.2021
High School Diploma -
Neenah High School
Neenah, WI05.2018
Skills
- Superior Communication Skills
- Emotionally Supportive
- Critical Thinking
- Verbal & Written Communication
- Creating Good Habits
- Dependable & Responsible
- Time Management
- Problem Solving
- Regulating Schedules
- Creative Thinking
- Teamwork & Collaboration
- Working in Fast Paced Environment
- Friendly & Compassionate
- Efficient
- Complex Problem-Solving
- Consistent Follow Through
Certification
- CNA - Certified Nurse Assistant, I received this in 2018 but never worked as a CNA
I thrive in fast paced settings, I like to be on my feet and have no issue with lifting heavy things
I lift weights and I like being active in my day to day life
Timeline
Front Desk Administrative Assistant
Advisors Management Group
05.2023 - Current
Nanny
Radiance Chiropractic
09.2021 - 05.2023
Member Service Representative
Planet Fitness
10.2020 - 09.2021
Nanny
Kennedy/Sellier Family
09.2018 - 09.2021
Hostess Trainer
Texas Roadhouse
09.2017 - 05.2018
Sales Floor Associate
Tradehome
01.2017 - 09.2017
Sales Associate
Aeropostale
01.2016 - 06.2017
No Degree - Medical Assisting, Phlebotomy, CNA
Fox Valley Technical College
High School Diploma -
Neenah High School
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