Megan Kuhne

I started as a VA then was REVA. Then I contracted to develop and launch several call centers worldwide. Then managed and trained the reps some were inbound and outbound projects.Cust Serv, Sals, appt setting, cold calling inbound tech support, order entry lead generation for a various industries. Market Research, fund raising, and surveys. Assistant Director I was responsible for the logistics and operation of the business and managed operations. As a Real Estate Virtual Assistant worked on varied real estate related tasks as per client's requirement. manage customer queries and respond to them with the relevant pre-set template. Customer follow-up. Generate leads online. managed the social media handles and uploaded property photos and engaged the audience. created and maintained the database of leads generated. created presentation and property marketing materials. manage appointments and schedule and send reminders. Send out new property deals to customers. Regularly share property photos on our social media handle and create attractive posts. manage customer queries and respond to them with the relevant pre-set template. Constantly research for new leads and maintain a database for the same. Research for market trends and news and communicate it on a weekly basis. created presentation and property marketing materials. manage appointments and schedule and send reminders. Send out new property deals to customers. Regularly share property photos on our social media handle and create attractive posts. manage customer queries and respond to them with the relevant pre-set template. Constantly research for new leads and maintain a database for the same. Research for market trends and news and communicate it on a weekly basis. Created presentation and property marketing materials. Managed appointments and schedules and sent reminders. On average I set about 2-3 apps a day and always hit my quotes or target. I go above and beyond what is expected of me. I have done fundraising campaigns, surveys, market research and generated reports about it, Know how to build a buyer persona and know how important it is to build rapport to make the customers feel like they are being taken care of and never accept no and always get permission to follow up. I can get any gatekeeper. This is by no means an exhaustive list. I have order entry and product knowledge and much more much more you never know what you will get freelancing. I also freelance recruiting.

Inbound customer services requiring client-solutions handling.

Our quality-focused employees have tremendous people skills and a real enthusiasm for customer service.

SUMMARY: If you are naturally positive, helpful, courteous, and interested in providing inbound customer support for some great companies, we will train you on how to provide value to these national institutions. We can offer you steady hours on a variety of schedules, great benefits, a great boss and the rewards and recognition you would expect from a great company. Together, we will provide the excellent support services that all customers demand.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Answer incoming calls from prospective customers to explain services and products offered.

Become proficient with client programs and develop product knowledge.

Record and verify names, addresses, purchases and reactions of prospective customers.

Enter orders into computer.

Maintain professional attire that adheres to APAC standards.

Follow company policies and procedures. Other duties may be assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..To be a successful Customer Service Representative, you should be a naturally positive, helpful and courteous person who likes to assist people with their needs. You need to be comfortable working at a computer, talking on the phone and working in a fast-paced, very active group environment.

As an Inbound Call Center Customer Sales Representative, you'll interact with cell phone customers to sell accounts, products, services or accessories. You just need to enjoy building connections with customers to close the sale! You'll earn top dollar for every sale you make, while working on a really fun team. In addition to the great commissions, we have a lot of cool prize contests and other incentives!

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Tucson, where you can make friends, do meaningful work and start or grow your career we love to promote from within!

What You'll Do

• All customer inquiries are inbound only. We don't make outbound cold calls or do telemarketing.
• No high-pressure sales tactics. We help customers that are reaching out to us for assistance applying for credit or ordering products/services.
• Share the features and benefits with top providers and close the sale