MEGAN LANDAZURI
Dumont
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Paraprofessional/ Social Skills Facilitator
Alpine Learning Group
05.2024 - Current
- Apply learners with each of their specific behavioral strategies that apply to them during our sessions, aid in identifying targets and goals for learners.
- Supported special needs students by adapting learning materials to meet diverse needs.
- Facilitated small group instruction to promote personalized learning experiences.
- Assisted in tailoring lesson plans for learning depending on each learners emotional and cognitive disabilities.
- Reported on student progress, behavior, and social skills to parents.
- Participated in professional development workshops/training, to continuously improve skills.
- Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
- Prepared reports and maintained administrative records.
Receptionist
The Dumont Swim Club
06.2022 - 09.2023
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Organized, maintained and updated information in computer databases
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Kept reception area clean and neat to give visitors positive first impression
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
Caller, Food Bagger, & Hostess
Tri Valley Family Restaurant
09.2022 - 05.2023
- Enthusiastically and professionally greeting all guests, answered phones courteously, managed reservations, as well as catering, and all online orders
- Enhanced company reputation for excellent service through polite and professional interactions with clients
- Explained product prices and packages as well as answered questions and addressed concerns of customers
- Overcame objections using friendly, persuasive strategies
- Answered inbound customer service calls to assist with questions, concerns or problems
Education
Bachelor of Arts - Psychology
The College of New Jersey
Trenton, NJ05-2026
Associate of Arts - Psychology
Bergen Community College
Paramus, NJ08.2024
High School Diploma -
Dumont High School
Dumont, NJ06.2022
Skills
- Behavior management
- Appointment Scheduling
- Oral and writing communication
- Helping students with special needs
- Conflict Resolution
- Calm and patient demeanor
- Customer Complaint Resolution
- Data Collection
- Records Maintenance
- CPR and first aid
- Call Answering and Routing
- Social skills training
Timeline
Paraprofessional/ Social Skills Facilitator
Alpine Learning Group
05.2024 - Current
Caller, Food Bagger, & Hostess
Tri Valley Family Restaurant
09.2022 - 05.2023
Receptionist
The Dumont Swim Club
06.2022 - 09.2023
High School Diploma -
Dumont High School
Bachelor of Arts - Psychology
The College of New Jersey
Associate of Arts - Psychology
Bergen Community College
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