Megan Latham
Cincinnati,Ohio
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and promote customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member/Cashier
Shirley's Gourmet Popcorn Company
05.2022 - 12.2022
- Responsible for producing large quantities of popcorn, communicating with coworkers, and customer service.
- Took orders, prepared popcorn and candied nuts, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Cashier/Sales Associate
Hobby Lobby
11.2021 - 01.2022
- Executed company policies while providing customer service at the cash register and throughout the store.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Occupational Therapy
University of Cincinnati
Cincinnati, OH04.2024
Undergraduate Coursework - Primary/Special Education
Miami University
Oxford, OHHigh School Diploma -
Lima Central Catholic
05.2020
Skills
- Time management
- Reading and Writing
- Project Management
- Communication Skills
- Organizational skills
- Problem Solving
- Creativity
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
Healthcare Experience
- Observation in Therapy Departments - 70+ hours
- Volunteer at Bon Secours Mercy Health - 160+ hours
- Healthcare Explorer Program (Lima Memorial) - 2020
Volunteer Experience
- Habitat for Humanity Service Project - Spring 2023
- Service with the Elks National Legacy Foundation - 2020-Present
- Foster a Cat Program (Cincinnati Humane Society) - Spring 2022
- Foster Care Tutoring (Miami University) - Spring 2021
Additional Information
I am pleased to announce my enrollment in Xavier University's Occupational Therapy Doctorate (OTD) Program, beginning in Fall 2024. As I prepare for this next chapter in my education, I am actively seeking a full-time position for the summer, with the intention of transitioning to a part-time role upon the commencement of the academic year. My commitment to excellence and dedication to my professional growth make me a valuable asset to any team, and I look forward to the opportunity to contribute my skills and expertise to your organization.
Timeline
Crew Member/Cashier
Shirley's Gourmet Popcorn Company
05.2022 - 12.2022
Cashier/Sales Associate
Hobby Lobby
11.2021 - 01.2022
Bachelor of Science - Occupational Therapy
University of Cincinnati
Undergraduate Coursework - Primary/Special Education
Miami University
High School Diploma -
Lima Central Catholic
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