Megan Lay
Meeker,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Preschool Teacher
Broadway Kids
04.2017 - 09.2020
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Established positive relationships with students and families.
Softlines Brand Team Member
Target
03.2016 - 04.2017
- Enhanced customer shopping experience by providing attentive service and expert product knowledge.
- Supported sales team in achieving store goals by effectively organizing and displaying merchandise.
- Contributed to store''s positive reputation through exceptional customer service, resulting in high levels of repeat business.
- Assisted in inventory management, accurately tracking and maintaining stock levels for optimal product availability.
- Collaborated with team members to create visually appealing displays that showcased products and promoted seasonal trends.
- Facilitated efficient checkout process by accurately handling cash transactions and processing returns or exchanges as needed.
- Aided loss prevention efforts by monitoring fitting rooms, keeping an eye out for suspicious behavior, and reporting concerns to management promptly.
- Assisted in the preparation of promotional events and sales initiatives, setting up displays according to visual merchandising guidelines.
- Assisted in the training and development of new team members, fostering a positive work environment that encouraged knowledge-sharing and collaboration.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Team Leader, Softlines
Target
06.2012 - 03.2016
- Improved team efficiency by streamlining processes and implementing new organizational strategies.
- Enhanced customer satisfaction by ensuring high-quality service from all team members.
- Conducted regular performance evaluations for individual growth and overall team development.
- Collaborated with other departments to facilitate smooth operations and achieve company objectives.
- Coached and mentored team members, fostering a positive work environment conducive to learning and improvement.
- Resolved conflicts within the team, ensuring a harmonious working environment for maximum productivity.
- Developed employee schedules, maintaining optimal staffing levels while considering individual preferences and availability.
- Implemented training programs for new hires, speeding up their integration into the team and reducing onboarding time.
Guest Service Team Leader
Target
06.2011 - 06.2012
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer concerns promptly.
- Developed strong relationships with guests, leading to increased loyalty and repeat business.
- Trained new team members on company policies, procedures, and best practices in guest services.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests upon arrival and offered assistance.
Education
Associates Degree in Child Development - Child Development
Rasmussen College - Topeka
Topeka, KS05.2017
High School Diploma -
Southmoore High School
Moore, OK05.2010
Skills
- Adaptability and flexibility
- Store operations
- Product Location
- Stock Replenishment
- Guest Relations
- Visual Merchandising
- Program Management
- Lesson Planning
- costumer engagement
- scheduling
- Organizational skills
- coach team members
Accomplishments
I have written a children's book for Amazon KDP.
I have been promoted within a year of starting a job.
I have always been a leader not a follower.
Timeline
Preschool Teacher
Broadway Kids
04.2017 - 09.2020
Softlines Brand Team Member
Target
03.2016 - 04.2017
Team Leader, Softlines
Target
06.2012 - 03.2016
Guest Service Team Leader
Target
06.2011 - 06.2012
Associates Degree in Child Development - Child Development
Rasmussen College - Topeka
High School Diploma -
Southmoore High School
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