Megan Le
Gainesville ,G.A
Summary
I am a very dedicated hard worker whose work ethics have always moved me up no matter what the job. I have exceptional customer service skills. Very well driven, and I learn quickly.
Overview
2
2
years of professional experience
Work History
Parts Manager
Auto Zone
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Mitigated financial discrepancies by managing claims processing, damaged goods, back orders, overage's and shortages.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Managed employee schedules and daily assignments.
- Received, examined and reshelved returned parts.
CSS
Dicks Sporting Goods
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained flexibility to work varied schedule, including nights and weekends.
- Greeted incoming customers and provided personable and knowledgeable service.
- Received and inspected shipments to complete timely merchandising updates.
- Presented friendly and positive attitude while communicating clearly with customers and colleagues.
- Worked closely with front-end staff to assist customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Helped customer locate and select appropriate merchandise throughout store.
Restaurant Shift Manager
Wendy's
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
Amazon Delivery Driver
Performance Plus Logistics Of Atlanta
01.2022 - 12.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
Packing, Shipping, and Receiving Assembler
Marel
02.2021 - 01.2022
- Uncovered and resolved errors with minimal oversight.
- Scheduled pickups and deliveries to maintain smooth operations.
- Picked orders, scanned products and packed boxes.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Education
GED -
Lanier Technical College
Oakwood, GASkills
- High volume production capability
- Fast learner
- Excellent customer service skills
- Issue and conflict resolution
- Cash handling accuracy
- Flexible schedule
- Dependable and reliable
- Customer Relations
- Forklift Operation
- Customer Service
Timeline
Amazon Delivery Driver
Performance Plus Logistics Of Atlanta
01.2022 - 12.2022
Packing, Shipping, and Receiving Assembler
Marel
02.2021 - 01.2022
Parts Manager
Auto Zone
CSS
Dicks Sporting Goods
Restaurant Shift Manager
Wendy's
GED -
Lanier Technical College
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