Hi, I’m
Megan Legates
Horticulture / Customer Support
Asheville,NC
Summary
I am an adaptable and enthusiastic learner, eager to embrace new challenges and continuously expand my skills and knowledge. I am committed to delivering exceptional customer service and understand its significant impact on client satisfaction. Consistently maintaining a positive and professional demeanor in all work situations, I efficiently implement sustainable solutions to address work-related issues. I excel in both collaborative environments and autonomous roles, demonstrating resilience and adaptability while working outdoors in various weather conditions. My strong aptitude for learning and applying new skills quickly allows me to effectively navigate and contribute to dynamic work settings.
Overview
8
years of professional experience
2
years of post-secondary education
Work History
Mountain Food Products
Produce Delivery Driver/Warehouse Associate
07.2023 - Current
Job overview
- Supported the smooth operation of a warehouse distributing conventional, organic, and locally sourced produce to restaurants and other businesses in the Asheville area.
- Contributed to a customer-centric environment by ensuring accurate and timely distribution of products, which directly impacted client satisfaction and service quality.
- Assisted in the packing and delivery of Community Supported Agriculture (CSA) boxes, demonstrating attention to detail and commitment to customer satisfaction through reliable and careful service.
- Gained insight into the entire supply chain process, from product intake to local distribution, enhancing the overall efficiency and effectiveness of the warehouse operations.
Mr.Maple
Japanese Maple Nursery Associate
11.2022 - 07.2023
Job overview
- Provided exceptional service by managing various tasks related to the production and shipping of Japanese Maples, ensuring high-quality plants and timely deliveries.
- Assisted with transplanting, shipping, and other nursery tasks, contributing to the seamless operation of the nursery and supporting customer needs.
- Fostered a positive work environment through effective teamwork and communication with owners and staff, contributing to a collaborative and supportive atmosphere.
- Developed a understanding of Japanese Maple care and production.
- Successfully adapted to various roles within the nursery, demonstrating flexibility and a willingness to learn in a dynamic work environment.
Holly Spring Farm
Farm Intern
4 2021 - 11.2022
Job overview
- Engaged in a variety of farm tasks related to vegetable production, specializing in tomatoes, including seeding, transplanting, weeding, and harvesting.
- Provided excellent customer service by attending farmers' markets, operating the booth, and interacting with customers to promote farm products.
- Utilized small tools such as lawnmowers and weed eaters efficiently, contributing to the overall maintenance and organization of the farm.
- Gained valuable experience in succession planting, harvesting techniques, and food preparation for market, enhancing the farm’s operational success and customer satisfaction.
- Demonstrated enthusiasm for continuous learning in farming practices, including pest and seedling identification, and plant health management.
Mountain Moss
Nursery / Mossery crew
10.2018 - 11.2020
Job overview
- Provided excellent customer service in digital and retail sales, assisting customers with product selection and addressing inquiries to enhance their shopping experience.
- Managed inventory and facility maintenance, ensuring that products and facilities were well-organized and met high standards of quality.
- Supported landscape installation projects, demonstrating attention to detail and a strong work ethic in completing tasks efficiently.
- Assisted Annie Martin with various tasks, including product production and hardware utilization, contributing to smooth operations and successful project outcomes.
- Monitored irrigation systems and weather conditions to ensure optimal growing conditions, applying knowledge to address any issues proactively.
- Performed clerical duties and data entry, maintaining accurate records and supporting account management efforts.
Tractor Supply Co.
Team Leader/Key Holder
06.2016 - 03.2018
Job overview
- Led and managed a team, overseeing daily operations, and ensuring high standards of customer service and team performance.
- Acted as a key holder, responsible for opening and closing the facility, managing cash, and ensuring security and smooth operation.
- Operated forklifts and other equipment safely and efficiently to manage inventory and assist with warehouse tasks.
- Delivered exceptional customer service by addressing customer inquiries, resolving issues, and providing product information to enhance the overall customer experience.
- Performed small plant care and maintenance tasks, demonstrating attention to detail and a commitment to quality.
- Contributed to both front-of-house and back-of-house operations, ensuring seamless service and effective teamwork in a dynamic environment.
Education
Blue Ridge Community CollegeFlat Rock, NC
Small Fruits And Specialty Crops Certificate
05.2018 - 05.2020
Skills
Punctuality
Timeline
Produce Delivery Driver/Warehouse Associate
Mountain Food Products
07.2023 - Current
Japanese Maple Nursery Associate
Mr.Maple
11.2022 - 07.2023
Nursery / Mossery crew
Mountain Moss
10.2018 - 11.2020
Blue Ridge Community College
Small Fruits And Specialty Crops Certificate
05.2018 - 05.2020
Team Leader/Key Holder
Tractor Supply Co.
06.2016 - 03.2018
Farm Intern
Holly Spring Farm
4 2021 - 11.2022
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