Summary
Overview
Work History
Skills
Timeline
Generic

Megan Lewis

Richmond,VA

Summary

Self-motivated professional looking for an opportunity to grow within an administrative role and utilize my exceptional abilities to organize and multi-task while also bringing over 10+ years of extensive customer service and management experience.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Mastec Utility Services
01.2022 - Current
  • Completed specialized training with 811
  • Submitted & managed hundreds of excavation tickets weekly for Dominion Energy, Columbia Gas and the City of Richmond
  • Primary point of contact for all active and upcoming projects involving excavation
  • Established & maintained filing systems and electronic logs
  • Created work orders for Columbia Gas; assisted AR with invoices
  • Payroll; generated and sent daily reports

Front Office Manager

Fairfield Inn & Suites
05.2019 - 06.2021
  • Staff development and training; hiring & onboarding
  • Coded and submitted invoices
  • AR; in-house and third party accounts
  • Corresponded with vendors; inventory management
  • Reservations and group bookings; managed multi-line phones and applications
  • Service recovery for escalated guest issues; conflict resolution & guest satisfaction
  • Worked closely with GM and Director of Sales to ensure brand standard and maximize profit.


Office Manager/Assistant Manager

AMVETS/Family Thrift Center
03.2018 - 02.2019
  • Payroll; data entry and daily reports
  • Scheduled donors; created driver itineraries
  • Hiring and training of staff
  • Supervised & assisted production and sales
  • Opening/closing procedures; balanced registers and took bank deposits


Store Manager

GameStop
08.2015 - 01.2018
  • Hiring, scheduling, and training of staff; coaching and empowered leadership
  • Executed all planogram and store resets,
  • Opening/Closing of business; balanced registers & safe
  • Received shipments & fulfilled online orders; processed incoming/outgoing inventory
  • Excelled in customer service and solution selling
  • Known in district for store visuals and organization; traveled with DM to help fix problem locations


Skills

  • Hard Working & Reliable
  • Extremely Organized
  • Detail Oriented
  • Highly Motivated & Fast Learning
  • Strategic Planning for Maximum Efficiency

Timeline

Administrative Assistant

Mastec Utility Services
01.2022 - Current

Front Office Manager

Fairfield Inn & Suites
05.2019 - 06.2021

Office Manager/Assistant Manager

AMVETS/Family Thrift Center
03.2018 - 02.2019

Store Manager

GameStop
08.2015 - 01.2018
Megan Lewis