Megan Little

• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels
• Provided patient care while also managing flow of the clinic
• Proficient in IV starts and was also unit IV educator
• Coordinated care of critically ill patients and appropriate transfer to hospital setting for ongoing care
• Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
• Supervised and managed daily scheduling, tasking, and administration.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Collaborated with other healthcare professionals to provide quality patient care.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

• Knowledge of 15 different specialties. Required to triage calls from families and providers within all of these specialties
• Completed Insurance Prior Authorizations
• Collaborated with Seattle Children's main campus to ease families experiences maneuvering through multiple specialty appointments
• Facilitated direct admissions to Seattle Children's Hospital
• Relief charge nurse who worked to manage flow of clinic and resource for RN's, MA's and providers
• Worked in 4 of specialty clinics on site. When in clinic role would sit in appointment and place orders for provider and populate discharge paperwork for patient. Provided education to family and child so that when visit was complete families understood all instructions
• Developed excellent teamwork skills by collaborating closely with colleagues on a daily basis, ensuring smooth functioning of the clinic and optimal patient outcomes.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Educated patients on preventative measures, promoting healthier lifestyle choices and reducing hospital readmissions.

See most recent Charge Nurse Urgent Care description

• Working supervisor within the clinic. Besides supervisor duties I worked as a charge nurse and provided patient care.
• Participated in interviews and hiring of nursing staff.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Educated staff on organizational mission and goals to help employees achieve success.
• Monitored workflow to improve employee time management and increase productivity.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

• Triaged incoming calls about pediatric transfers from facilities within Washington, Alaska, Montana and Idaho
• Facilitated direct admissions to PICU, NICU and main hospital
• Triaged calls from medics and EMT's in the field
• Performed lab call backs to families on labs performed in the Emergency Department
• Facilitated breaks for nursing staff in the Emergency Department
• Back up triage nurse for when triage was busy
• Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.

• Worked as a staff nurse and charge nurse
• Performed triage and bedside care of acutely ill patients
• Managed flow of the unit
• Recognition of "sick vs. not sick" patients and triaged them to the appropriate section of the ED
• Active member of shared governance
• Planned and oversaw staff meetings
• Facilitated admission to the hospital from the Emergency Department
• Managed staffing assignments to optimize resources, ensuring appropriate nurse-to-patient ratios during peak times.
• Improved patient care by implementing evidence-based nursing practices in the emergency department.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management and resuscitation
• Cared for as many as 5 patients at a time, quickly identifying concerns, controlling symptoms and providing expert emergency care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.