Megan Lyda
Mount Juliet,Tennessee
Summary
Highly organized Client Service Specialist possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
9
9
years of professional experience
Work History
Client Service Specialist
Safeway Psychological Services
05.2023 - Current
- Provided knowledgeable service and support for all customer needs.
- Maintained detailed records of client interactions, facilitating seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Assisted with the development of marketing materials targeting prospective clients, showcasing the value of our company''s services.
Director of Product Development
CLS Medical
10.2020 - 10.2022
- Serviced new and existing accounts by evaluating restaurant linen needs and maintaining product production.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Collaborate with team members to help expand marketing channels.
- Stayed up to date with the latest marketing concepts and techniques.
- Periodic check-ins with to ensure each client is fully stocked and par levels are adequate for restaurant volume.
Bartender/Server
Tin Lizzy's Cantina - Kennesaw
03.2016 - 08.2020
- Advise guests on their choice of champagnes, spirits, beer, whiskies and brandies.
- Preparing and serving drinks to customers following recipes set.
Social Media Marketing Director
Vivid Auto Solutions
07.2018 - 07.2019
- Developed the brand's online presence by successfully building and maintaining all social media channels.
- Performed competitive research on current benchmark trends and audience preferences.
- Monitored and analyzed performance data to optimize social media efforts for maximum impact.
Education
High School Diploma -
West Henderson High School
Mills River, NC06-2011
Skills
- Marketing and advertising
- Trained and up to date in Microsoft Office Suite
- Excellent communication and writing skills with a focus on customer service
- Exceptional presentation and negotiation skills
- Ability to multi-task
Timeline
Client Service Specialist
Safeway Psychological Services
05.2023 - Current
Director of Product Development
CLS Medical
10.2020 - 10.2022
Social Media Marketing Director
Vivid Auto Solutions
07.2018 - 07.2019
Bartender/Server
Tin Lizzy's Cantina - Kennesaw
03.2016 - 08.2020
High School Diploma -
West Henderson High School
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