Megan M. Ramirez
Bay Shore,NY
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
5
5
years of professional experience
Work History
Retail Associate
Rite Aid Pharmacy
03.2007 - 07.2007
- Maintained clean sales floor and straightened and faced merchandise.
- Supported loss prevention goals by monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Office Manager
Empire Today
11.2006 - 01.2007
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Compared vendor prices and negotiated for optimal savings.
Receptionist
Gentiva Home Health Services
01.2006 - 06.2006
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Confirmed appointments, communicated with clients and updated client records.
Executive Assistant
George Tsunis Real Estate, Inc.
05.2002 - 12.2005
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Promoted team productivity by keeping supplies organized and well-stocked.
Education
Bachelor of Science - Human Services
St. Joseph's University
Patchogue, New York12-2026
Associate of Applied Science - Addiction Studies
Suffolk County Community College
Brentwood, New York12.2022
High School Diploma -
Sacramento High School
Sacramento, CA06.1997
Skills
- Excellent Written and Verbal Communication
- Reliable and Responsible
- Creative Thinking
- Team Leadership
- Friendly and Helpful
- Dispute Mediation
- Honest and Ethical
- Documentation and Reporting
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Rite Aid Pharmacy
03.2007 - 07.2007
Office Manager
Empire Today
11.2006 - 01.2007
Receptionist
Gentiva Home Health Services
01.2006 - 06.2006
Executive Assistant
George Tsunis Real Estate, Inc.
05.2002 - 12.2005
Bachelor of Science - Human Services
St. Joseph's University
Associate of Applied Science - Addiction Studies
Suffolk County Community College
High School Diploma -
Sacramento High School