Business Analyst
Successful integration of Guidewire ClaimCenter with Guidewire Insurance Now
Policy System resulting in decreased claims processing time by 10%
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Successfully upgraded Guidewire ClaimCenter platform that included over 50
system integrations. Successfully delivered application to 4,000 Business users
ahead of schedule and 300K under budget
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Redesigned external claim examiner assignment process resulting in decreased
catastrophe claim processing time by 75%
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Introduced strategies to improve requirements elicitation, communication, and
management process resulting in faster requirements to development, improved
software quality, and increased customer satisfaction
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Effective and accurate project estimation and resource planning leading to faster
project funding approvals
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Consistently exceeded business and IT delivery expectations resulting in a
promotion to Consultant
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Coach and mentor Junior • level Analysts