Results-driven development professional with a proven track record in designing and implementing impactful programs. Demonstrated expertise in project management, strategic planning, and stakeholder engagement. Strong team collaborator adaptable to changing needs and focused on achieving measurable outcomes. Highly reliable and committed to fostering productive partnerships and driving successful initiatives.
Overview
12
12
years of professional experience
Work History
Network Development Specialist
CHI Saint Joseph Health Partners
Lexington, Kentucky
01.2023 - Current
Engaged with CHI Medical leadership team to enhance relationships and create an outreach plan for monthly and quarterly reviews concerning network integrity.
Assisted in the development of educational materials focused on network downstream referral opportunities.
Utilized network volume data to identify areas of opportunity for expansion efforts.
Identified training needs and developed workflow processes for Network team members using Power BI and Beyond Insights reporting.
Facilitated Community Coalition meetings to align partnerships with established CIN contracted partners, aiming for seamless transition of care.
Streamlined established CIN signed entities by implementing a decision rubric system prioritizing contract value to the CIN.
Supported program evaluation processes by collecting and analyzing relevant data on project outcomes and impact.
Streamlined internal operations by creating efficient systems for managing prospect research, proposal development, and reporting tasks.
Established trusting relationships with major donors during face-to-face visits that resulted in increased annual contributions over time.
Advanced organizational objectives by actively participating in community outreach initiatives and networking events to raise awareness of our mission among potential supporters.
Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
Enhanced brand recognition with strategic marketing campaigns.
Director of Business Development
Signature HealthCare
03.2016 - 01.2023
Accounts to consistently lead in companies top 10 most
Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Supervisor of three departments 12 FTE employees.
Experience with implementation of two separate CRM systems (Salesforce & Referral Connect).
Executive Chair for multiple Agile Teams focusing on
organization workflow processes.
Key leader within Signature for fostering PAC relationships with hospital networks resulting in top SNF providers in Kentucky.
Physician recruitment efforts and onboarding of providers. Maintained multiple post-acute provider relationships including home health agencies, ambulatory care, physician groups, and DME.
Systems administrator for software - Navi, Epic, Careport, MorCare, Matrix Care.
Experience with major Medicare Replacement & Company ISNP. Contracting experience related to collaboration agreements with post-acute networks, physician, or ancillary services.
Member of Facility Advisory Board Council reviewing facilities data point outcomes and KPI measurement.
Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
Leader in SNFs market based strategy plans with the utilization of claims data and market intelligence.
Assist companies with BPCI opportunities by fostering relationships with key leaders of those initiatives
Lead Director of Sales and Marketing
Preferred Care Partners
07.2012 - 03.2016
Director of Kentucky Sales & Marketing oversight of 21 SNF. Strategize with regionally aligned networks to promote census strategy and outcome
Worked on business development initiatives at companies corporate office which included- customer services pilots, BPCI strategies, sales training, and market branding.
Facility Advisory Board member primarily responsible for physician driven input and success.
Weekly field training with centers Market Directors conducting joint sales calls and executing coaching sessions.
Developed market and census budget to align with revenue and profitability growth.
Key leader in programs development of specialized clinical services including pathways for orthopedic, pulmonary, and cardiac.
Consistently achieved occupancy and quality payer budget goals. Top leader in companies skilled mix payers.
Education
Bachelor of Science - Social Work
Eastern Kentucky University
Richmond, KY
04-2006
Skills
Monitoring and evaluation
Adaptive learning
Data collection
Training facilitation
Policy analysis
Organizational development
Research and analysis
Partnership development
Goals and performance
Business development and planning
Sales expertise
Marketing
Budget development
Timeline
Network Development Specialist
CHI Saint Joseph Health Partners
01.2023 - Current
Director of Business Development
Signature HealthCare
03.2016 - 01.2023
Lead Director of Sales and Marketing
Preferred Care Partners
07.2012 - 03.2016
Bachelor of Science - Social Work
Eastern Kentucky University
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