Summary
Overview
Work History
Education
Skills
Relatedexperience
Otherexperience
Summaryofqualifications - Strengths
Timeline
Generic

Megan Malloch

Washington,NH

Summary

Professional caretaker with proven history of delivering high-quality care and support. Skilled in creating safe and nurturing environment, ensuring well-being of those under care. Team-oriented with strong commitment to achieving positive outcomes and adapting to changing needs. Reliable and skilled in time management and interpersonal communication.

Professional caretaker with significant experience in maintaining safe, clean, and organized environments. Skilled in providing compassionate care, managing household duties, and ensuring well-being of those under supervision. Strong focus on teamwork and achieving results, demonstrating flexibility with changing needs. Known for reliability, effective communication, and nurturing approach.

Overview

18
18
years of professional experience

Work History

DCC Supervisior

NFI North Inc.
12.2024 - Current
  • Oversee daily task of the program, ensuring smooth workflow and timely completion of tasks.
  • strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Life Skills Facilitator

Robin Hill Farm
12.2019 - 02.2023
  • Developed strong relationships with community partners, providing additional resources and support for clients beyond the life skills program.
  • Enhanced participants'' learning experience by integrating real-life examples and interactive activities in sessions.
  • Continuously sought feedback from participants to refine instructional strategies and improve overall program effectiveness.
  • Guided individuals through goal-setting processes aligned with their interests and strengths for a better sense of direction.
  • Provided one-on-one coaching for participants struggling with specific challenges, empowering them to overcome barriers.
  • Established strong rapport with clients, leading to increased engagement and commitment to the program goals.
  • Facilitated life skills workshops for diverse groups, fostering personal growth and improved decision-making abilities.
  • Communicated effectively with colleagues and supervisors regarding participant progress or concerns.
  • Assisted program coordinators in developing curriculum tailored to individual needs, resulting in higher success rates.
  • Evaluated participant progress regularly through assessments, adjusting curriculum as needed to maximize results.
  • Addressed interpersonal conflicts among group members promptly and effectively, maintaining a positive atmosphere conducive to learning.
  • Worked closely with support staff such as counselors or social workers to address additional needs affecting clients'' participation in the program.

Corrections Officer

Hillsborough County Jail
08.2017 - 11.2018
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.

Lead teacher

Learn As We Play Childcare Center
01.2014 - 11.2017
  • Doing weekly planning of classroom
  • Helping children explore the world around them in a positive way while helping them with their development
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.

LNA

Crotch Mt Rehab
05.2009 - 06.2009
  • Personal care feeding tubes Hoyer lifts
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.

LNA

Hillsboro House Nursing Home
02.2007 - 05.2009
  • Personal care
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
  • Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
  • Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.

Front Desk

Hillsboro Ford Inc
11.2006 - 11.2007
  • Answering phones, filing papers, working with the public, handling money

Education

Associate's degree - Early Childhood Education

Hesser College
01.2025

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Staff training and development
  • Problem solving prowess
  • Time management mastery
  • Record keeping
  • Verbal communication
  • Emergency response
  • Inmate supervision
  • Integrity and honesty
  • De-escalation techniques
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities

Relatedexperience

  • Have worked in the field with children who have traumatic brain injuries.
  • Also used to volunteer in the Special needs classroom with children with disabilities.

Otherexperience

  • LNA certified through the Red Cross.
  • Was on the Washington Fire Aux. till I was a teenager.
  • Customer service skills as well as office skills.
  • Answering phones.
  • Getting paperwork ready for meetings.
  • Doing financial reports and taking money from customers.

Summaryofqualifications - Strengths

  • Strong leadership
  • Excellent communication skills
  • Competent
  • Strong team player
  • Attention to detail
  • Dutiful respect for compliance in all regulated environment

Timeline

DCC Supervisior

NFI North Inc.
12.2024 - Current

Life Skills Facilitator

Robin Hill Farm
12.2019 - 02.2023

Corrections Officer

Hillsborough County Jail
08.2017 - 11.2018

Lead teacher

Learn As We Play Childcare Center
01.2014 - 11.2017

LNA

Crotch Mt Rehab
05.2009 - 06.2009

LNA

Hillsboro House Nursing Home
02.2007 - 05.2009

Front Desk

Hillsboro Ford Inc
11.2006 - 11.2007

Associate's degree - Early Childhood Education

Hesser College
Megan Malloch