Megan Marshall
Moab,Utah
Summary
Accurate Senior Bookkeeper with effective time management and organizational skills. Experienced in both private and public accounting. Talented at general ledger accounting and completing periodic financial reports.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Head Bookkeeper
Royce's Electronics Inc
01.2020 - Current
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Maintained accurate historical records.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained general ledger by transferring subsidiary account summaries.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Volunteer Firefighter
Moab Valley Fire Department
08.2023 - Current
- Responded to emergency calls.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Operated hoses, pumps, ladders and other firefighting equipment.
Site Manager
Royce's Electronics Site Management
01.2018 - Current
- First point of contact for tenants on multiple cell towers across the state.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Created weekly and monthly reports and presentations for management team.
- Complied with safe operating practices and assessed operational procedures against best practices.
Customer Service Manager
River Canyon Wireless
07.2016 - Current
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Researched and corrected customer concerns to promote company loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Bookkeeper
Royce's Electronics
07.2016 - 01.2020
- Compiled and analyzed variety of complex accounting and statistical information to prepare financial statements.
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Matched purchase orders with invoices and recorded necessary information.
- Assisted bookkeepers in providing support documentation required for audits.
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
Head Teller
Transwest Credit Union
11.2012 - 03.2015
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Mentored newly hired team members on appropriate responses to patron questions.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Replenished ATM funds in empty canisters prior to validation process.
Head Teller
Wells Fargo
06.2006 - 01.2011
- Introduced customers to other bank team members to help meet financial needs.
- Provided customers with appropriate literature on banking products and services.
- Mentored newly hired team members on appropriate responses to patron questions.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
GED -
Utah State University
Moab, UTSkills
- Accounting
- Tax document preparation
- Quickbooks
- Bank reconciliation
- Payroll processing
- Debt collection
- Accounts receivable management
- Data entry
- Invoice processing
- Accounts payable management
- Credit management
- Internal auditing
- Complaint resolution
- Positive and professional
- Client relations
Timeline
Volunteer Firefighter
Moab Valley Fire Department
08.2023 - Current
Head Bookkeeper
Royce's Electronics Inc
01.2020 - Current
Site Manager
Royce's Electronics Site Management
01.2018 - Current
Customer Service Manager
River Canyon Wireless
07.2016 - Current
Assistant Bookkeeper
Royce's Electronics
07.2016 - 01.2020
Head Teller
Transwest Credit Union
11.2012 - 03.2015
Head Teller
Wells Fargo
06.2006 - 01.2011
GED -
Utah State University
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