Megan Martin
LOUISVILLE,KY
Summary
Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis. Versatile Sales Clerk focused on productivity and delivering first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Drives brand loyalty through congenial interactions and mutually beneficial outcomes. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
9
9
years of professional experience
Work History
Sales Clerk
Cirilla's
LOUISVILLE, KY
10.2022 - Current
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
Logistics Specialist
Geek Squad City
Hillview, KY
08.2015 - 03.2017
- Ensured that all shipments met international regulations for customs clearance.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
- Identified areas for improvement within the logistics department and recommended solutions.
- Provided support in developing new processes for improving operational efficiencies.
- Managed daily activities of staff responsible for order fulfillment and distribution services.
- Conducted inventory checks and resolved discrepancies.
- Worked with team members to improve process integration and flow.
Wait Staff Member
Frishes Big Boy
Louisville, KY
02.2020 - 04.2020
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Cleared dishes between courses and after guests finished dining.
Wait Staff Member
Romano's Macaroni Grill
Louisville, KY
01.2019 - 06.2019
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Answered questions about menu selections and made recommendations when requested.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Processed payments accurately using cash registers or point-of-sale systems.
Education
Bulitt East High School
Mt Washington Ky06-2013
Some College (No Degree) -
Jefferson Community And Technical College
Louisville, KYSkills
- Point of sale operations
- Product Merchandising
- Suggestive Selling
- Loss Prevention
- Goal-Oriented
- Technical Support
- Sales expertise
- Complaint resolution
- Sales Development
- Customer Retention
- Personnel Training
- Customer Relationship Building
- Product and Service Sales
- Sales strategy development
- Relationship Building
- Customer retention abilities
Timeline
Sales Clerk
Cirilla's
10.2022 - Current
Wait Staff Member
Frishes Big Boy
02.2020 - 04.2020
Wait Staff Member
Romano's Macaroni Grill
01.2019 - 06.2019
Logistics Specialist
Geek Squad City
08.2015 - 03.2017
Bulitt East High School
Some College (No Degree) -
Jefferson Community And Technical College
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