Megan Martindale
Mount Airy,MD
Summary
Experienced with performing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
Work History
Esthetician
Hand And Stone
09.2024 - Current
- Performed tailored skincare consultations to identify and address client needs.
- Upheld sanitation standards in treatment rooms to guarantee a secure environment.
- Provided clients with skincare education to boost treatment results.
- Trained extensively in waxing, body treatments, and customized facials.
- Expertise in delivering LED, Nuface, microdermabrasion, and Diamond Glow services.
Concierge
Define Hair & Skin
05.2024 - 09.2024
- Welcomed guests at front desk and facilitated check-in and check-out processes.
- Performed duties in alignment with organizational protocols.
- Handled payment collection and transaction processing efficiently.
- Maintained accurate client records.
- Addressed customer concerns promptly and effectively.
- Managed phone inquiries with efficiency.
Concierge
Elements Of Style Salon
06.2022 - 05.2024
- Managed check-in and check-out processes efficiently.
- Performed duties in accordance with company standards.
- Collected payments and processed transactions efficiently.
- Maintained accuracy of client records.
- Managed customer issues with swift and effective solutions.
- Conducted inventory checks for Backbar.
- Handled phone calls with efficiency.
Sales Associate
Deja Vu Boutique
12.2021 - 06.2022
- Assist customers find specific products, answer questions and offer product advice.
- Displayed new merchandise with signage and engaging arrangements to enhance customer sales.
- Sell various products by explaining unique features and educating customers on proper application or usage
- Executed routine inventory assessments to verify stock levels.
Education
Esthetics
Paul Mitchell The School
Annapolis, MD01.2024
GED -
South Carroll High School
Sykesville, MD05.2022
Skills
- Customer Service & Sales
- Computer & Phone skills
- Customized facials, waxing, LED, Nuface, Diamond Glow, Microdermabrasion, Body Treatments, Sanitation
Timeline
Esthetician
Hand And Stone
09.2024 - Current
Concierge
Define Hair & Skin
05.2024 - 09.2024
Concierge
Elements Of Style Salon
06.2022 - 05.2024
Sales Associate
Deja Vu Boutique
12.2021 - 06.2022
Esthetics
Paul Mitchell The School
GED -
South Carroll High School
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