Megan Mash
Bainbridge,United States
Summary
Goal-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
GameStop
08.2024 - Current
- Assisted store cashiers during peak sales times.
- Utilized product information and sampling to educate customers and assist in product selections.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Opened and closed store at proper times for reliable services.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Balanced cash registers at end of shift and filled out necessary reports.
- Developed strong relationships with customers by actively engaging in conversation about their needs and preferences.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
Wireless Sales Expert
MarketSource
01.2024 - Current
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Participated in sales initiatives with promotions and trends to boost revenues.
- Conducted needs assessments to tailored wireless sales solutions for individual customers.
- Assisted customers in setting up new devices, transferring data, and navigating device features efficiently.
- Attended regular training sessions to stay current on industry trends, new products, and emerging technologies.
- Boosted store revenue through upselling and cross-selling of wireless devices, accessories, and plans.
- Educated customers on available promotions or loyalty rewards programs to enhance their overall shopping experience.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
- Consistently met and exceeded sales quota month after month.
- Developed strong rapport with customers through active listening skills and genuine interest in their needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Paraprofessional Educator
Decatur County Schools
08.2022 - 12.2023
- Provided support during classes, group lessons, and classroom activities.
- Contributed to a positive classroom culture by establishing strong relationships with students.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Provided support to help students with special needs learn and grow.
- Provided ongoing feedback to teachers regarding student progress, facilitating necessary adjustments to better support individual growth.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support teachers.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Administered tests and assessments to evaluate student progress and performance.
- Took part in professional development workshops to boost skills.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Graded and provided feedback on assignments.
Restaurant Team Member
Chick-fil-A
07.2021 - 02.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Communicated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Associate Cashier
Winn Dixie Supermarket
12.2019 - 01.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on sales software system operation.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Streamlined checkout procedures for faster service and reduced wait times.
- Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
- Cleaned and sanitized cashier workstation and scanning area.
- Bagged items securely to minimize breakages and reduce losses.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Associate of Science - General Studies
Abraham Baldwin Agricultural College
Bainbridge05.2026
High School Diploma -
Bainbridge High School
Bainbridge, GA05.2019
Skills
- Goal-Oriented
- Brand Awareness
- Upselling Strategies
- Performance Analysis
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Creative Thinking
- Relationship Building
- Engaging with Diverse Customers
- Meeting Sales Goals
Accomplishments
- Wireless Sales Expert of the Month - February 2024
Timeline
Retail Keyholder
GameStop
08.2024 - Current
Wireless Sales Expert
MarketSource
01.2024 - Current
Paraprofessional Educator
Decatur County Schools
08.2022 - 12.2023
Restaurant Team Member
Chick-fil-A
07.2021 - 02.2022
Associate Cashier
Winn Dixie Supermarket
12.2019 - 01.2021
Associate of Science - General Studies
Abraham Baldwin Agricultural College
High School Diploma -
Bainbridge High School
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