Megan Mason
Rochester
Summary
Talented Licensed Practical Nurse bringing several years of experience in healthcare. Proficient in performing non-surgical procedures like breathing treatments. Familiar with documentation, recordkeeping, and compliance requirements.
Overview
15
15
years of professional experience
Work History
Licensed Practical Nurse
Strong Memorial Hospital, University Of Rochester
Rochester
04.2022 - Current
- Pass meditation assists with feeds and toileting.
- Assessed patient complaints accurately and provided appropriate interventions.
- Provided emotional support to patients and their families during challenging times.
Secretary III
Strong Memorial Hospital
Rochester
07.2019 - Current
- Answer phone calls and scheduling appointments.
- Complete paperwork for the admissions and discharge of patients.
- Order stock for the floor.
- Interact effectively with patients, families, staff and other hospital department staff to deliver a high level of customer service and teamwork.
- Collaborate with interdisciplinary healthcare teams to provide high-quality support to patients.
Customer Service Representative
Sutherland
Rochester
02.2014 - Current
- Answered an average of 35 calls per day by addressing customer inquiries.
- Solved problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
Nutrition Assistant
Strong Memorial Hospital
Rochester
03.2015 - 07.2019
- Identified patient dietary restrictions.
- Collaborated to plan meals.
- Distributed meals.
- Supported sanitization process.
Direct Support Professional
CDS Monarch
Rochester
07.2018 - 05.2019
- Helped individuals with a disabilities lead a self-directed life and contribute to the community.
- Encouraged attitudes and behaviors that enhance community inclusion.
- Supported patients' daily living needs, including feeding and bathing.
- Transported patients between rooms and appointments or testing locations.
Cashier (bakery)
Wal-Mart
Rochester
06.2011 - 02.2012
- Assisted in the preparation and production of products by company specifications and instructions in the time frame.
- Prepared different dough and mixtures according to production recipes under baker supervision.
- Produced and applied decorations on bakery products.
- Stocked or sold products.
Cashier
Wal-Mart
Rochester
11.2009 - 08.2010
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Greeted customers entering the establishment.
- Maintained clean and orderly checkout areas.
Education
Nursing
Isabella Graham Heart
Rochester, USA06-2020
Timeline
Licensed Practical Nurse
Strong Memorial Hospital, University Of Rochester
04.2022 - Current
Secretary III
Strong Memorial Hospital
07.2019 - Current
Direct Support Professional
CDS Monarch
07.2018 - 05.2019
Nutrition Assistant
Strong Memorial Hospital
03.2015 - 07.2019
Customer Service Representative
Sutherland
02.2014 - Current
Cashier (bakery)
Wal-Mart
06.2011 - 02.2012
Cashier
Wal-Mart
11.2009 - 08.2010
Nursing
Isabella Graham Heart