Megan Mathews
Carencro,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Housekeeper
Self Employed
08.2018 - Current
- Manage a reoccurring customer schedule.
- Disinfect and mop bathrooms.
- Maintain clean environments in residential homes by vacuuming and mopping.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas.
- Dispose of trash and recyclables each cleaning.
- Change bed linens and collected soiled linens for cleaning.
- Wash kitchen dishes, utensils and glassware.
Pet Groomer
Critters Spa And Daycare
03.2012 - 08.2014
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Office Medical Assistant
Regional Medical Center
09.2009 - 03.2012
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Certification - Office Medical Assistant
Acadiana Area Career College
Carencro2010
High School Diploma -
Acadiana High School
Lafayette, LA05.2008
Certification - Nursing Assistant
W.D Smith Career Center
Lafayette05.2007
Skills
- Cleaning Techniques
- Supply Inventory Management
- Customer Service
- Excellent Oral and Written Communication
- File Management
- Schedule Coordination
Timeline
Housekeeper
Self Employed
08.2018 - Current
Pet Groomer
Critters Spa And Daycare
03.2012 - 08.2014
Office Medical Assistant
Regional Medical Center
09.2009 - 03.2012
Certification - Office Medical Assistant
Acadiana Area Career College
High School Diploma -
Acadiana High School
Certification - Nursing Assistant
W.D Smith Career Center