Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Matta

Clermont,FL

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director of Operations

Homewell Care Services
06.2017 - Current
  • With 8 years of diverse office experience, I possess strong skills in billing, payroll, hiring, interviewing, filing, data entry, and customer service, complemented by proficiency in Microsoft Word and Excel, as well as Epic. My background includes staffing, scheduling, employee training, client care management, and fieldwork as a CNA, demonstrating versatility and hands-on healthcare experience. Additionally, I have contributed to sales and marketing efforts, playing a role in the growth of a multimillion-dollar company, highlighting my ability to support organizational development and client relations effectively.
  • Streamlined operational processes to enhance service delivery and improve client satisfaction.
  • Analyzed service metrics to identify trends and opportunities for continuous improvement in operations.

Certified Nursing Assistant

Colebrook Village
01.2019 - 05.2020
  • A dedicated CNA with hands-on experience in providing compassionate resident care at an assisted living facility, specializing in assisting with activities of daily living (ADLs), accurate charting and documentation, and delivering specialized care for residents with dementia and memory loss. Skilled in fostering a safe, respectful environment while ensuring residents' needs are met with empathy and professionalism.
  • Assisted residents with daily living activities, promoting independence and dignity.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.
  • Enhanced resident comfort through effective communication and attentive listening skills.
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.

Certified Nursing Assistant

Private Duty Home Care
08.2019 - 12.2019
  • In my role at Private Duty Home Care in Enfield, CT from August to December 2019, I provided comprehensive in-home support, including meal preparation, light housekeeping, and assistance with Activities of Daily Living (ADLs) such as incontinence care, bed baths, and patient transfers using Hoyer lifts. I also offered compassionate end-of-life care, ensuring comfort and dignity for clients during sensitive times.

Certified Nursing Assistant

Providence St Peters Hospital
09.2016 - 05.2017
  • I collaborated closely with Physical, Speech, and Occupational Therapists to support patients recovering from significant events like strokes, accidents, or surgeries, focusing on enhancing their independence and safety. My responsibilities included assisting with transfers, Activities of Daily Living (ADLs), monitoring vital signs, educating on proper body mechanics, operating Hoyer lifts, and managing prosthetics to promote optimal recovery and mobility.
  • Implemented care plans by collaborating with nursing staff to ensure continuity of care.
  • Documented patient progress accurately in electronic health records for compliance and continuity.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Supported needs of 12-15+ residents under long-term care.

Certified Nursing Assistant

Providence Mother Joseph Care Center
02.2016 - 09.2016
  • Worked side by side in long term care facility with Physical and Occupational therapy to assist patients after a life altering event. Assisted with transfers, ADLS, vitals, proper body dynamics and Hoyer lifts.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Supported needs of 10+ residents under long-term care.

Certified Nursing Assistant

East Haven Villa
08.2015 - 04.2016
  • August 2015 to April 2016 to administer medication to residents in an assisted living facility. Assisted with ADL's, personal care, transfers, dementia care, sit to stand lifts, feeding and meal serving

Certified Nursing Assistant

Private Duty In-Home Care
05.2012 - 04.2013
  • Worked side by side with family to provide home care to patient with Parkinson's in his own home. Administered medication, ADL's, light housekeeping, meal prep. After surgery, I worked side by side with hospice to provide end of life care in patients home where he depended on his caregivers for 100% care 24 hours a day.

CNA/Medication Aide

Palisades at Broadmoor
07.2012 - 12.2012
  • To administer medication to residents in an assisted living facility. Assisted with ADL's, personal care, transfers, dementia care, sit to stand lifts, feeding and meal serving

Certified Nursing Assistant

Suffield by the River
05.2006 - 01.2010
  • Work in assisted care facility as a CNA. Assisted with ADL's, personal care, transfers, dementia care, sit to stand lifts, feeding and meal serving
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.

Certified Nursing Assistant

Private Care
10.2002 - 01.2010
  • Worked side by side with family and other caregivers to provide home care to patient with Parkinson's in his own apartment inside of assisted living facility. Administered medication, ADL's, light housekeeping, meal prep, sit to stand lift, and dementia care. Also transported and accompanied to appointments.

Education

Associate - Nursing

Medlife Institute of Nursing
Kissimmee, FL
08.2019

Associates - General Studies

Pikes Peak Community College
Colorado Springs, CO
12.2016

Skills

  • Management (6 years)
  • Payroll
  • Senior Care/ Hospice Care/ Home Care
  • Operational oversight & efficiency
  • Business management
  • Leadership training
  • Workforce planning
  • Performance analysis
  • Teamwork and collaboration
  • Team leadership
  • Decision-making
  • Staff training & Development
  • Customer service management
  • Employee relations
  • Business leadership
  • Hiring and onboarding
  • Performance evaluation and monitoring
  • Organizational structuring
  • Human resources
  • Policy development and enforcement
  • Management team building
  • Schedule management
  • Revenue growth/ KPI tracking

Certification

  • Certified Nursing Assistant (CNA) CNA March 2006 to May 2026
  • CPR Current

Timeline

Certified Nursing Assistant

Private Duty Home Care
08.2019 - 12.2019

Certified Nursing Assistant

Colebrook Village
01.2019 - 05.2020

Director of Operations

Homewell Care Services
06.2017 - Current

Certified Nursing Assistant

Providence St Peters Hospital
09.2016 - 05.2017

Certified Nursing Assistant

Providence Mother Joseph Care Center
02.2016 - 09.2016

Certified Nursing Assistant

East Haven Villa
08.2015 - 04.2016

CNA/Medication Aide

Palisades at Broadmoor
07.2012 - 12.2012

Certified Nursing Assistant

Private Duty In-Home Care
05.2012 - 04.2013

Certified Nursing Assistant

Suffield by the River
05.2006 - 01.2010

Certified Nursing Assistant

Private Care
10.2002 - 01.2010

Associates - General Studies

Pikes Peak Community College

Associate - Nursing

Medlife Institute of Nursing

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