Megan Matzen
Middleburg,FL
Summary
Dynamic and results-oriented professional with a proven track record at The Carpet Man Flooring, adept in payroll administration and office administration. Excelled in staff training and streamlining payroll processes, significantly enhancing efficiency. Skilled in human resources and data inputting, I thrive on improving operations and fostering positive customer experiences. Seeking to leverage my skills and education to contribute effectively to a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Assistant Office Manager
The Carpet Man Flooring
2021.02 - Current
- Responsible for the organization’s weekly payroll and timekeeping functions, answering employee questions, conducting weekly time card review,maintaining up to date employee records, and payroll processing.
- Responsible for initiating payroll taxes and administer the issuance of checks for company expenses.
- Manage the entry and updating of all flooring material inventory into our computer systems for both store locations.
- Ordered and maintained inventory of all office supplies.
- Monitor and manage customer accounts to ensure timely collection of outstanding balances.
- Enters customer payments into company’s computer system to ensure accurate and timely payment processing.
Merchandise Stocker/Cashier
Dave & Buster's
2019.11 - 2020.12
- Coordinated and maintained merchandise displays to enhance product visibility and customer appeal.
- Facilitated guest requests and offered tailored product recommendations to enhance their experience.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Handled customer payments and finalized sales transactions.
Shift Leader
Dunkin' Donuts
2016.10 - 2019.09
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Engaged with customers to ensure a satisfactory experience and effectively resolved any complaints.
Education
Bachelor of Science - Organizational Management
Saint Johns River State College
Orange Park, FL05.2024
Skills
- Office Administration
- Staff Training
- Human Resources
- Supply Management
- Microsoft Office
- Account Reconciliation
- Payroll Administration
- Data inputting
Timeline
Assistant Office Manager
The Carpet Man Flooring
2021.02 - Current
Merchandise Stocker/Cashier
Dave & Buster's
2019.11 - 2020.12
Shift Leader
Dunkin' Donuts
2016.10 - 2019.09
Bachelor of Science - Organizational Management
Saint Johns River State College
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