Open To Work
Megan McCauley
Nashua
Summary
Lively and eager Telemarketer with passion for sales and prospecting. Regularly exceeds sales quotes by establishing bond between company and customer. Great negotiation and customer service skills. Highly professional Telemarketer with great creative and interpersonal abilities. Powerful telephone skills and performance in high-volume environment. Friendly, persistent and skilled in overcoming objections to
close sales. I have also bartended for over 20 years and I work very well with people and have patients to help with problem solving.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. I have been in college for 4 years for psychology. I've been on the Dean's list almost every term with a 3.9 grade point average
Overview
25
25
years of professional experience
Work History
Small Business Owner
Cullys Cans
Charles City
08.2022 - Current
- Managed daily operations of Cullys Cans to ensure efficient service.
- Developed marketing strategies to promote brand awareness and increase sales.
- Oversaw inventory management and supply chain logistics for optimal stock levels.
- Established partnerships with local businesses for recycling initiatives.
- Trained new employees on safety protocols and operational procedures.
- Oversaw daily operations of small business including customer service and financial management.
Bartender/cook/waitress
Cliffs place
Horton
07.2018 - 11.2021
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Bartender
Good Times Saloon
Charles City
01.2001 - 07.2016
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer and cocktails for patrons.
- Planned and updated menus to accommodate customer preferences.
- Stocked bar with beer, wine, liquor and related supplies.
- Met customer, business operations and server needs with minimal errors or delays.
- Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Telemarketer
Ross Marketing
New Hampton
06.2002 - 03.2004
- Presented information about membership details and purchase advantages.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
- Set up new accounts and listed personal, demographic and payment information in system.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
- Followed script to share product features, pricing and benefits.
- Generated new sales opportunities through direct and telephone selling and emails.
- Recorded customer personal information in CRM system to track data and document account activities.
- Helped new telemarketers learn best practices, communication strategies and performance standards.
Education
GED -
Charles City High School
Charles City, IA08.2001
Bachelor of Arts -
Capella University
Minneapolis, MN08.2025
Skills
- Point of Sale (POS) system operations
- Effective customer upselling
- Sales Techniques
- Warm calling
- Consumer behavior
- Product understanding
- Skilled negotiator
- Sales expertise
- Inbound and outbound calls
- Call Center Operations
- Persistent
- Product and service understanding
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$15/hr - $1000/hrTimeline
Small Business Owner
Cullys Cans
08.2022 - Current
Bartender/cook/waitress
Cliffs place
07.2018 - 11.2021
Telemarketer
Ross Marketing
06.2002 - 03.2004
Bartender
Good Times Saloon
01.2001 - 07.2016
GED -
Charles City High School
Bachelor of Arts -
Capella University