Megan McComb

At my current employment my title is Business Manager, This is the title of which my employer has assigned to me. I am the Business Manager because I do not only handel the Financing for this dealership. I also act and Sales Manager and Assistant General Manager when the owner is not present. I have worked VERY hard for this dealership. I am extremely grateful to this dealership and I have the absolute highest respect for the owner. If I were to be a fit for Security Credit Union I think it is important to note that I would not be leaving Bright Power Sports out of desperation or because I do not like my job. I, in truth love my job. I would be leaving Bright Power Sports because I want more out of life. I want to secure a particular type of life that I believe Security Credit Union and I can successfully achieve. I think it is also important for me to mention that when I want something or I want to protect something I will never stop improving my self and my job performance. I will never slack or not put in 100% effort to protect it.

Finance Manager

• Pre-qualified customers for retail financing by asking a specific set of questions to best diagnose what lenders would offer the customer the most beneficial terms for the customer and the dealership.
• Offering and providing ancillary products to customers to provide them with extended protecting both financially and mechanically, all while boosting the dealerships revenue per copy.
• Responsible for finding new lenders to increase the percentage of deals that were approved and contracted.
• Responsible for completing and submitting all required funding documents and stipulations.
• Over Turing customer complaints or objections rather it be in the finance office or on the sales floor. Power of the rebuttal.
• Work directly with the underwriters to over turn denials or receive increases.

Sales Manager

• Marketed to targeted audience at trade shows and events, Organized all events including open houses.
• Monitored sales team performance, analyzed sales data and reported information to general managers.
• Negotiated all sales between the dealership and the customers with the assistance of the sales representative.
• Set monthly GP and unit count goals for up to 12 sales representatives.
• Conducted a daily sales team meeting.
• Conducted weekly product walk around with sales representatives.
• Managed V-Sept (CRM) to stay on top and informed of sales follow ups and relations to customers
• Work directly with District Sales Managers of OEM's to order product, meet OEM testing and merchandising requirements.
• Implemented systems and procedures to increase sales.
• Increased sales by effectively training employees, closely monitoring regional and local markets and managing inventories.
• Properly supply and release sales staff.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Resolved problems with ALL-profile customers to maintain relationships and increase return customer base.

Everything else

• Warranty registration of all units.
• Payroll preparation
• Making sure sales team has showroom clean and organized
• Covering for the owner while he is not in the dealership
• Handel and find resolution for all customer complaints regardless of the department.
• Secure Level one status for dealership threw all manufactures by meeting OEM sales goals, testing, merchandising.
• Employee satisfaction, threw employee meetings and contest to holiday party's and celebrating everyone's birthday.
• To meet or exceed a current front end sales standard of 130% of MSRP, $1,200.00 per copy F&I.
• Complete and execute all state work in a timely fashion. Make sure all title and registration's returned from the state are processed correctly

Finance Manager

• Pre-qualified customers for retail financing by asking a specific set of questions to best diagnose what lenders would offer the customer the most beneficial terms for the customer and the dealership.
• Offering and providing ancillary products to customers to provide them with extended protecting both financially and mechanically, all while boosting the dealerships revenue per copy.
• Responsible for finding new lenders to increase the percentage of deals that were approved and contracted.
• Responsible for completing and submitting all required funding documents and stipulations.
• Over Turing customer complaints or objections rather it be in the finance office or on the sales floor. Power of the rebuttal.
• Work directly with the underwriters to over turn denials or receive increases.

Sales Manager

• Marketed to targeted audience at trade shows and events, Organized all events including open houses.
• Monitored sales team performance, analyzed sales data and reported information to general managers.
• Negotiated all sales between the dealership and the customers with the assistance of the sales representative.
• Set monthly GP and unit count goals for up to 12 sales representatives.
• Conducted a daily sales team meeting.
• Conducted weekly product walk around with sales representatives.
• Managed V-Sept (CRM) to stay on top and informed of sales follow ups and relations to customers
• Work directly with District Sales Managers of OEM's to order product, meet OEM testing and merchandising requirements.
• Implemented systems and procedures to increase sales.
• Increased sales by effectively training employees, closely monitoring regional and local markets and managing inventories.
• Properly supply and release sales staff.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Resolved problems with ALL-profile customers to maintain relationships and increase return customer base.

• Pre-qualified customers for retail financing by asking a specific set of questions to best diagnose what lenders would offer the customer the most beneficial terms for the customer and the dealership.
• Offering and providing ancillary products to customers to provide them with extended protecting both financially and mechanically, all while boosting the dealerships revenue per copy.
• Responsible for finding new lenders to increase the percentage of deals that were approved and contracted.
• Responsible for completing and submitting all required funding documents and stipulations.
• Over Turing customer complaints or objections rather it be in the finance office or on the sales floor. Power of rebuttal.

• Developed and delivered engaging sales presentations to convey product benefits.
• Created professional sales presentations to effectively demonstrate product features and competitive advantages.
• Reached out to customers after completed sales to evaluate satisfaction. Called customers two weeks, one month, three months, and every six months there after to ask how their experience and power sports product is currently. Of course I would as for referrals.
• Exceeded goals for products sold each month along with GP per copy.
• Offered and supplied customers with financing, and ancillary products.
• Increased sales by offering advice on purchases and informing customers of OEM products.
• Promoted dealership with up most enthusiasm, class, and professionalism at live events ( boat show's, motorcycle shows, snow show's ect.)
• Set the bar for sales standard and goals at each event.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Documented customer interactions using V-Sept (CRM) to capture data in processing system.
• Trained and mentored several new sales representatives.
• Attended advanced training sessions to increase product knowledge and productivity.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands. My customers had 24/7 access to my personal phone if any situation of powersports assistance was needed.
• Achieved monthly sales goals by promoting product benefits and new client relationship building.
• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow. (Dealer had excessive inventory. I personally organized the removal of excess inventory without dealer taking a loss, I received no extra compensation for this, I completed this task on the basis of my loyalty ).
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Organized sales paperwork, presented proposals and finalized contracts with customers

• Compared recently sold area properties to determine competitive market prices.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Advised and informed prospective clients on current market activities and conditions.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
• Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
• Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
• Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
• Increased home sales through persuasion, negotiation and closing prowess.
• Prepared homes for client arrivals during open house events and established signage.
• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Examined homes for client arrivals after planning open-house events and showings.
• Generated leads for sales and rental properties through cold calls and referrals.
• Secured instant client trust by establishing a relationship in the first five minutes of meeting.

• Greeted customers( first impression is always the most important). Used consultative sales approach to understand customer needs, recommend specific items and diagnose Jewelry repair. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Offered each customer first class, personal service to boost sales and customer satisfaction.
• Provided customers with an extensive knowledge of Jewelry design, origin, gem specific's, and precious metals specifics.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Monitored sales floor and merchandise displays for presentable, clean condition, taking corrective action such as restocking or reorganizing products, straighten and face merchandise.
• Worked closely with the owner to solve problems and handle customer concerns.
• Issued receipts and processed refunds, credits or exchanges.
• Trained new associates on cash register operations, sales operations ( such as controlling the customer, asking the appropriate questions, customer involvement.)
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Engaged with customers to effectively build an immediate trust to enhance their purchasing experience.
• Prepared merchandise for sales floor by pricing or tagging.
• Processed product returns and assisted customers with other selections.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Increased sales by offering advice on purchases and promoting additional products.
• Implemented up-selling strategies such as recommending accessories to boost revenue.
• Provided positive first impressions to welcome existing, new and potential customers.