Summary
Overview
Work History
Education
Skills
Timeline
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Megan McGarry

Hazelhurst,GEORGIA

Summary

Proven leader in the beauty industry, adept at staff management and salon marketing, with a track record of boosting client retention and satisfaction at Stella Nova Salon and Mood Studios. Skilled in hair styling techniques and customer service, I excel in creating personalized experiences and fostering professional growth within teams. Achieved significant brand visibility through innovative social media campaigns. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Salon Owner/Operator

Mood Studios
09.2022 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.

Master Stylist

Stella Nova Salon
03.2011 - 09.2022
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
  • Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
  • Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
  • Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Colored and treated hair using modern technology.
  • Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.

Stylist Manager

Jennifer Joseph's Salon
03.2005 - 01.2011
  • Mentored junior stylists, enhancing their skills and contributing to overall salon success.
  • Played an active role in resolving customer complaints or issues, demonstrating commitment to excellent customer service at all times.
  • Implemented new inventory management system for better organization and streamlined operations.
  • Maintained a clean and organized work environment, promoting a professional image for the salon.
  • Consistently met or exceeded sales targets by implementing effective marketing strategies.
  • Provided high-quality hair services, ensuring timely completion and attention to detail.
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.

Stylist

Salon Utopia
10.2003 - 02.2005
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

Cosmetologist License - Cosmetology

Georgia Cosmetology
Atlanta, GA
05.2004

High School Diploma -

Union Grove High School
McDonough, GA
06.2003

Skills

  • Upselling Services
  • Employee Training
  • Staff Management
  • Salon Marketing
  • Skin care knowledge
  • Health and safety
  • Hair styling techniques
  • Industry trend awareness
  • Appointment Scheduling
  • Scheduling
  • Product Promotion
  • Customer Service
  • Business Management

Timeline

Salon Owner/Operator

Mood Studios
09.2022 - Current

Master Stylist

Stella Nova Salon
03.2011 - 09.2022

Stylist Manager

Jennifer Joseph's Salon
03.2005 - 01.2011

Stylist

Salon Utopia
10.2003 - 02.2005

Cosmetologist License - Cosmetology

Georgia Cosmetology

High School Diploma -

Union Grove High School
Megan McGarry