Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Megan McGill

Valparaiso,IN

Summary

Dynamic leader with proven expertise in financial planning and team leadership, honed at Chipotle Mexican Grill. Excelled in optimizing operations and enhancing customer satisfaction through strategic staff training and effective conflict resolution. Demonstrated ability in cash management and driving sales, ensuring profitability and operational excellence. Skilled in fostering high employee satisfaction and maintaining rigorous financial accuracy.

Overview

13
13
years of professional experience

Work History

General Manager

Chipotle Mexican Grill
11.2020 - Current
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Line Cook

Chilis's Bar and Grill
05.2016 - 11.2020
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Store Manager Trainer

Taco Bell
10.2011 - 03.2020
  • Streamlined store operations by optimizing staff schedules and delegating responsibilities effectively.
  • Participated in regional marketing initiatives to drive foot traffic into stores during key promotional periods.
  • Coached new managers through challenging situations involving employee relations or conflict resolution techniques.
  • Conducted performance reviews for employees, providing constructive feedback and setting goals for continued growth.

Education

Core 40 -

Merrillville High School
Merrillville Indiana
06.2010

Skills

    Financial Planning

    Accurate Sales Projections

    Profit And Loss Reporting

    Calendar Organization

    Cash Management

    Team Leadership

Accomplishments

Nominated for a high Chipotle award for 2024 for being one of the best stores in the country

Timeline

General Manager

Chipotle Mexican Grill
11.2020 - Current

Line Cook

Chilis's Bar and Grill
05.2016 - 11.2020

Store Manager Trainer

Taco Bell
10.2011 - 03.2020

Core 40 -

Merrillville High School

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Megan McGill