Megan McGuffage
Valparaiso,Indiana
Summary
Talented professional and considered a knowledgeable leader and dedicated analytical person. Deliver valuable expertise to forward company objectives. Attentive to detail, with experience in coordinating projects, programs, and improvements. A resolute mental health professional with a history of meeting company goals utilizing consistent and organized practices and skilled in working under pressure and adapting to new situations and challenges to enhance the primary purpose. Hardworking and enthusiastic with therapeutic solid skills, eager to secure a counselor position, and ready to help clients and families achieve their goals. A meticulous collaborator who can handle multiple projects simultaneously with high accuracy. A patient, compassionate individual in helping people rediscover the best versions of themselves and working with the treatment team to develop and implement effective plans for diverse groups of patients. Building rapport with individuals struggling with addiction and supporting patients through their process is a passion of mine. I am dedicated to assisting in the improvement of the lives of individuals struggling with addiction and other behavioral disorders. A caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implement sound treatment plans addressing unique patient needs and help attain long-term behavioral goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Regional Mental Health Center
2022.06 - 2023.05
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Facilitated workshops and conducted one-on-one training to educate team members.
Medical Care Coordinator
Bethshan
2018.03 - 2022.02
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Case Manager
SouthSide Center Of Hope
2021.04 - 2021.06
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented safety plans to protect clients at risk of harm.
- Utilized a trauma-informed approach to promote healing and empowerment for clients.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental, and emotional well-being.
- Facilitated individual and group sessions to promote positive behavior change for clients.
CNA
Private Care
2016.03 - 2017.07
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Educated patients and family members on best home care practices for healing and recovery.
- Documented patient information and care activities in electronic health records.
- Provided care to patients throughout the lifespan with consideration of aging processes, human development stages, and culture.
- Observed patients under care conditions help identify symptoms, respond to treatments, and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
EMT
Bud's Ambulance
2012.04 - 2016.05
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Utilized oxygen tanks, EKGs, and IVs to perform various medical procedures.
- Administered CPR, oxygen, and other life-saving medical treatments.
- Followed all safety protocols and took necessary precautions while providing care.
- Collaborated with medical doctors and other healthcare professionals.
- Conducted patient intake and triage procedures.
- Observed patient behavior to report changes to medical personnel.
Education
Bachelor of Arts - Addiction Counseling And Mental Health Counseling
Indiana Wesleyan University
Marion, IN12.2024
Bachelor of Science - Addiction Counseling
Indiana Wesleyan University
Marion, IN06.2022
Certified - Paramedic School
Kankakee Community College
Kankakee, IL08.2014
Skills
- Organizational Performance
- Work Planning and Prioritization
- Resource Allocation
- Time Management
- Process Improvement
- Adaptable and Flexible
- Program Development and Management
- Cultural Sensitivity
- Verbal and Written Communication
- Operational Efficiency
- Interpersonal Skills
- Critical Thinking
- Public Speaking
- Team Leadership
- Strategic Direction
- Documentation Proficiency
Certification
CARC1-5418 Expiration 4/2024
CPR Expiration 9/2024
Timeline
Program Manager
Regional Mental Health Center
2022.06 - 2023.05
Case Manager
SouthSide Center Of Hope
2021.04 - 2021.06
Medical Care Coordinator
Bethshan
2018.03 - 2022.02
CNA
Private Care
2016.03 - 2017.07
EMT
Bud's Ambulance
2012.04 - 2016.05
Bachelor of Arts - Addiction Counseling And Mental Health Counseling
Indiana Wesleyan University
Bachelor of Science - Addiction Counseling
Indiana Wesleyan University
Certified - Paramedic School
Kankakee Community College
CARC1-5418 Expiration 4/2024
CPR Expiration 9/2024
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