- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Avid Reader
- Knitting and Crocheting
- Video Gaming
- Cooking
- Music
Megan McGuire
Sparta,TN
Summary
Professional with strong background in sales and customer service, ready to excel in retail environment. Proven ability to drive sales, engage with customers, and adapt to changing demands. Strong focus on teamwork, ensuring seamless collaboration to meet and exceed goals. Skilled in product knowledge, inventory management, and providing exceptional service, with reliable and flexible approach.
Overview
12
12
years of professional experience
Work History
Hardlines Sales Associate
Wal-Mart Supercenter
03.2024 - 11.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Improved customer satisfaction by providing exceptional product knowledge and attentive service.
- Assisted in inventory management, ensuring accurate stock levels and efficient replenishment processes.
- Contributed to improved store safety standards by adhering to proper lifting techniques when stocking shelves or assisting customers with heavy purchases.
- Streamlined the checkout process for customers, reducing wait times and enhancing their shopping experience.
- Communicated effectively with colleagues across departments to address customer concerns or requests promptly and professionally.
- Supported store management in executing promotional events, attracting new customers and boosting sales during peak periods.
- Maintained visually appealing merchandise displays, driving foot traffic and increasing overall store attractiveness.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Store Manager
Blossom Plus Consignment Store
12.2021 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Processed new inventory arrivals, ensuring accurate data entry and tagging for seamless tracking.
- Managed communication with consignors, providing timely updates on sales and item status.
- Established valuable connections within the community by participating in local events and fairs.
- Negotiated favorable terms with consignors, contributing to increased profitability for the store.
- Streamlined inventory management for optimal product turnover and customer satisfaction.
- Supported marketing efforts by photographing items for online listings and social media promotion.
- Maintained accurate records of consigned items, ensuring proper payment to consignors.
- Developed strong relationships with local artisans to expand unique product offerings at the store.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Stocking 2 Associate
Wal-Mart Supercenter
03.2018 - 08.2019
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
Certified Nursing Assistant
Uplands Retirement Village
07.2012 - 10.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
Education
High School Diploma -
White County High School
Sparta, TN05-2018
Skills
- Goal-oriented mindset
- Cash handling proficiency
- Product knowledge expertise
- Sales techniques mastery
- Promotional execution
- Building customer relationships
- Sales floor support
- Customer engagement
- Safety procedures
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
Interests
Timeline
Hardlines Sales Associate
Wal-Mart Supercenter
03.2024 - 11.2024
Store Manager
Blossom Plus Consignment Store
12.2021 - 03.2024
Stocking 2 Associate
Wal-Mart Supercenter
03.2018 - 08.2019
Certified Nursing Assistant
Uplands Retirement Village
07.2012 - 10.2014
High School Diploma -
White County High School
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