Megan McLean
Sacramento,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Manager/Bartender/Shift Lead/Administrator
Buckhorn Steakhouse
02.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Manager/Administrative Assistant
Brass Tap
10.2015 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained professional, organized, and safe environment for employees and patrons.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Fairfield High School
Fairfield, CA06.2009
Skills
- Administration and Reporting
- Scheduling and Coordinating
- Budget Management
- Customer Relationship Management (CRM)
- Teamwork and Collaboration
- Time Management
- Customer Service
- Multitasking
Timeline
Manager/Bartender/Shift Lead/Administrator
Buckhorn Steakhouse
02.2020 - Current
Manager/Administrative Assistant
Brass Tap
10.2015 - 10.2020
High School Diploma -
Fairfield High School
Similar Profiles
Daniel Del Toro MendozaDaniel Del Toro Mendoza
Restaurant Busser at Buckhorn SteakhouseRestaurant Busser at Buckhorn Steakhouse
Lyle TaffarLyle Taffar
Shift Lead Maintenance Technician at Buckhorn PlasticsShift Lead Maintenance Technician at Buckhorn Plastics
Jessica HayesJessica Hayes
Server at Buckhorn Golf and Country ClubServer at Buckhorn Golf and Country Club
Justin Rayos del SolJustin Rayos del Sol
Account Manager - B2B Business Development at ReviverAccount Manager - B2B Business Development at Reviver
Skarlett Lopez PlancarteSkarlett Lopez Plancarte
Receptionist at Capital OB/GYN, Inc.Receptionist at Capital OB/GYN, Inc.