Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Megan McLean

Ogden,UT

Summary

Dynamic leader and strategic thinker with a proven track record at Gold Town Builders, enhancing operational efficiency and spearheading growth. Skilled in Microsoft Office Suite and adept at fostering teamwork, I excel in safety awareness and effective communication, driving innovation and customer satisfaction. I can contributer to a long-term company success and build strong relationships within a stable, forward-thinking organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Forklift Operator

Autoliv
02.2023 - 10.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for storage.
  • Loaded racks for production
  • Responsible for putting material, in proper locations

Company President

Gold Town Builders
02.2020 - 10.2022
  • Oversaw the development of cutting-edge technologies, positioning the company as an industry leader and innovator.
  • Data input for company profit and losses
  • Project Management of trade professionals
  • Drove revenue growth by identifying new markets for expansion and launching targeted marketing campaigns.

Customer Service Manager

Home Depot
04.2015 - 07.2019
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Scheduled lunches and breaks for service desk personnel
  • Close out of cash registers for end-of-day
  • Responsible for ordering warranty products

Education

High School Diploma -

East Carbon High
East Carbon City, UT
05-2003

Skills

  • Loading and unloading
  • Shipping and receiving
  • Safety awareness
  • General laborer
  • Excellent communication and listening skills
  • Interact with customers and coworkers in a professional manner
  • Proficient in writting and responding to emails
  • Detail oriented
  • Proficient on Microsoft Office Suite

Certification

OSHA in General Safety and Health (30 Hr.)

Completed in October 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Forklift Operator

Autoliv
02.2023 - 10.2024

Company President

Gold Town Builders
02.2020 - 10.2022

Customer Service Manager

Home Depot
04.2015 - 07.2019

High School Diploma -

East Carbon High

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Megan McLean